Paul has enjoyed a progressive and successful career in the facilities management industry having started out in an operational management role for the then market leader, Reliance Security Services. Over the next decade Paul worked seamlessly in a number of operational and commercial positions for some of the largest organisations in the facilities management industry, such as Mitie, Chubb & Rentokil Initial.
Paul's journey with the Impellam Group commenced in 2013 when he joined Blue Arrow as Client Solutions Director. In this position his passion and enthusiasm for people development and service excellence delivered contractual wins of tailored resourcing solutions with annual values of up to £40m per annum.
Paul was then asked to take on the task of Managing Director for Carlisle Support Services in November 2015. As the leader of our company he strategically oversees the direction and ambition of Carlisle.
Michael is a resourceful, innovative Finance Director with a strong analytical mindset and proven record of improving systems and processes. Michael holds extensive experience in private equity and blue chip companies in support services, vacant property security and management, healthcare and banking software.
At Carlisle, Michael supports Paul to manage and oversee the finances of the business, and
provide commercial support to drive profitable growth.
Group Operations Director
Jenny has recently joined Carlisle after spending in excess of ten years in the FM industry.
Jenny’s previous roles include Head of Retail and Regional Director at some of the UK’s leading FM service providers. Jenny will now oversee all operational service lines across our business and provide strategic guidance and robust management across the business.
Jamie joined Carlisle in January 2016 as Sector Director. Initially within operations he has managed national accounts, driven technology projects and more recently been responsible for business development. Now as Sector Director Jamie works to ensure we remain experts within the transport and events sectors with a focus on customer service, market growth and sharing best practice throughout like-minded contracts.
Adrian has spent the last fifteen years working within the facilities management industry. He adopts a ‘hands-on’ approach to the performance of a contract, supporting the management team in the implementation and ongoing service delivery. Adrian incites proactive, innovative offerings within new and existing clients, continually seeking to challenge and improve rather than to merely provide a responsive and reactive service.
Service Development Director
Martin’s role as Service Development Director sees him responsible for client retention and service development.
Martin has worked for Carlisle for 14 years and was personally responsible for winning and developing our rail security and revenue protection contracts with Merseyrail Electrics, Northern Rail, Greater Anglia, Docklands Light Railway, London Overground and TransPennine Express.
Director of Operations - Cleaning
Les is a highly experienced operational senior manager having undertaken a career within the aviation and rail service industry for over 33 years. Les’ role sees him responsible for business leadership, commercial development and customer relationships within the cleaning sector along with profit and loss accountability at senior management level.
Director of Operations - Retail
Adrian has been involved in the retail sector for over 15 years, where he has built and sustained market leading businesses in the outsourced services sector. The key focus he maintains is to see things through the eyes of the customer, whilst exceeding their key requirements. Adrian is responsible for our Retail division and has full profit and loss responsibility. His portfolio of clients include some of retails markets largest clients such as Homebase, Sainsbury, Waitrose, Poundland, Tesco, Coop, B&Q, Superdrug, Boots, Wickes, Staples, Akzo Nobel, Black and Decker, Bosch and Artex.
Director of Operations - Security & Events South
Kieron’s involvement in both the leisure and security industry sectors began more than 25 years ago while working on the Wembley Stadium Complex. He is now Carlisle’s Director for Security & Events (South), which sees him responsible for overseeing the management of a number of our key accounts including Transport for London, Abellio Greater Anglia, LOROL, Cheltenham Racecourse, Arsenal, Tottenham Hotspur and Queens Park Rangers Football Clubs as well as our relationships with both Lord’s Cricket Ground and Twickenham Ruby Ground to name but a few of the high profile clients and venues for which Carlisle currently operates.
Having been a part of the team at Carlisle for over 23 years, Kieron has helped us to deliver operational solutions to some of the UK’s biggest event success stories during that time, including the ICC Champions Trophy, Inaugural ICC T20 World Cup, Euro 96, countless national, European and international fixtures and finals across multiple disciplines (rugby, cricket, football and athletics) in addition to leading our Crowd Management and Security operation throughout the London Olympic and Paralympic Games in 2012.
Director of Operations - Security & Events North
Rob has worked in the security industry for over 20 years and in that time has undertaken a number of roles focused on delivering quality security services to high profile client accounts, such as Merseyrail, Liverpool City Council and the University of Liverpool.
His current role as Director of Operations involves overseeing specialist security solutions to a number of key clients located within the northern region. Rob continuously maintains adherence to strict operational protocols in order to see things through the eyes of the customer, consistently delivering an excellent standard of service.
Rob is an accredited Skills for Security Invigilator, conflict management training instructor and is counter-terrorism trained which, combined with his ability to design innovative operating procedures, enabled his portfolio to benefit from tailored operating procedures that enhance efficiency.
Head of Admin & Compliance
Paul has worked for Carlisle for
over 15 years in various senior management roles both operational and back
office. As Head of Compliance Paul is responsible for managing all of our internal management systems such as
ISO 9001, 14001 and OHSAS 18001. This involves managing all internal and
external audits, accreditations and ensuring that the business complies with
all statutory and legal obligations including compliance with the Private
Security Industry Act 2001. Paul also implements one-off projects and manages
any new business transfers and has driven our H&S Culture and Operational
Excellence programmes throughout the business.