Developing Exceptional People

University of Liverpool

The University of Liverpool is one of the great global centres of research, knowledge and innovation. Part of the Russell Group of 24 universities, its pioneering reputation attracts students, experts and partners from around the world. Through its research, teaching and collaborations, it seeks to be life-changing and world-shaping.​

Challenge

​​The university needed a security concierge service at its revolutionary eco-friendly student accommodation at Vine Court, with its air source heat pumps, solar thermal heating, rain water harvesting, high efficiency boilers, heat recovery systems and state-of-the-art building management system.

Solutions

​​​Carlisle worked with the university’s in-house teams to deliver cost-effective permanent and temporary security services, using progressive training and technology to meet the needs of this globally-recognised educational establishment.​

  • Matching of security officers to the demographic of the facility, where 70% of the students were Chinese, through the appointment of one male and one female Chinese security officer 
  • Body-worn surveillance equipment  
  • Video door entry system 
  • Extension of security service to four further halls of residence across the campus, with an additional two to be added in summer 
  • Library assistants for the Sydney Jones Library and the Harold Cohen Library 
  • Temporary night warden for libraries as they entered 24/7 operational opening hours 
  • Patrol and response officers to supplement the operation 
  • Customer service ambassadors for weddings and other events at Victoria Museum.

Results

  • An eleven-fold increase in the number of hours’ security coverage for the accommodation 
  • Management of noise levels, maintaining a positive relationship with local residents 
  • Significant reduction in costs for the university 
  • Establishment of proactive relationships with key local stakeholders like transport networks, Liverpool City Council and emergency services 
  • Successful management of access to university facilities, improving security for students and preventing ​

Contact

01582 692692

800 The Boulevard
Capability Green
Luton
Bedfordshire LU1 3BA