This week we were pleased to see that the authorities handed down a 28month custodial sentence to someone who violently assaulted one of our Revenue Protection staff on Northern Trains.
The Carlisle family member in question experienced life changing injuries and whilst he was supported with sick pay, welfare visits and ongoing mental health care, nothing will ever change the events of that day earlier this year.
With 12 years of continuous service, and joining Carlisle in June 2017, Colin is a much-valued member of our Northern Trains Revenue Protection Team. It is good to say that he has now returned to his full-time role at the Northern railway station in the North West.
Well done to the British Transport Police and Northern Trains for their initial investigation and ongoing management of the criminal proceedings. We do hope this is a sign of things to come and sends a clear signal out that such abuse (whether physical or verbal) will not be tolerated and always be brought to justice.
Chris Jackson, Regional Director for Northern, said:
“This was a sickening attack on a member of staff who was just going about his work assisting customers. We will not tolerate abusive behaviour of any sort towards our colleagues and we welcome the sentence that has been passed down this week.”
In support of this, Paul Evans, Chief Executive Officer at Carlisle Support Services, added:
“We were deeply saddened to hear of this horrific and violent assault on one of our family members. No-one should come to work and be faced by such levels of abuse. Whilst immediate support and ongoing care was provided to Colin, we hope that this worsening trend toward Key Workers is reversed quickly by the authorities taking a proactive approach to such.”
Carlisle Support Services is a leading supplier of value-added solutions across the public and private sector in the UK and Ireland. Employing over 4,750 people, Carlisle focuses on the provision of cleaning, security, events, and retail facilities support services.