Quarter Three Winners

Callum Bavin

Callum Bavin - Caring Passionately For All

On duty at the Royal Wolverhampton Hospitals NHS Trust, Callum saved the life of a person who had decided to end their life by jumping from the site's multi-storey car park. Callum was first on the scene and engaged the clearly distressed individual. After a period of prolonged dialogue, Callum had managed to talk the individual to seeing that life was precious and nothing is ever that bad.

Mohammed Javed

Mohammed Javed - Customer at the Heart

Based with our client Arriva Rail North (Northern), Mohammed went above and beyond in supporting an elderly and worried passenger who was nervous about travelling to meet her sister, and more so about struggling with her luggage and bearings when getting back to the station. As a true star Mohammed found out when her return train was due in and met her off her train to ensure she was not distressed by helping her off the train with her luggage and on her onward journey.

Alex Orr

Alex Orr - Promise-Based Culture

Alex has been praised by many peers within the business for his efforts in mobilising our Greater Anglia contract. Add to this the achievement of way above the benchmark for excellence on the customer focused audits; what a truly awesome job Alex has done.


Eurotunnel Team - Sector-Based Experts

Congratulations to Christian Ayling, Andy Begg, Ray Jefferies, Shane Adams and Jack Dodson from our Groupe Eurotunnel contract who displayed true sector-based expertise by reacting positively and promptly to a health and safety situation on site.