Sean Hughes - Customers at the Heart
Shaun went above and beyond on two occasions: Firstly at the LIHS event he noticed a female visitor who had mobility issues and did everything he could to get her a better seat. She wrote into the venue to pass her thanks over and the client was over the moon with the letter. Secondly, during a Bryan Adams concert, he helped a customer who had two sons with Cerebral Palsy and Autism, who found it difficult to sit in the normal seats. Shaun personally went to Box Office and arranged new seats to ensure the family’s evening was as comfortable as possible.