Royal Veterinary College

Royal Veterinary College (RVC) is the largest and longest-established vet school in the English-speaking world and is a college of the University of London. The College offers undergraduate, postgraduate and CPD programmes in veterinary medicine and nursing and is ranked in the top 10 universities nationally for biosciences. RVC produces world-class research and provides support for the veterinary profession through its referral hospitals, including the Queen Mother Hospital for Animals, Europe’s largest small animal hospital.

Our Involvement

We were awarded the security contract for RVC earlier this year for the duration of three years. The college comprises of four premises – Hawkshead Campus, Boltons Park Farm, Camden Campus, and London BioScience Innovation Centre (LBIC) – all located in and around London. At these four locations we operate a 24/7 security service, which includes all or a combination of the below:

  • Internal and external patrols
  • Access control
  • Monitoring and responding to CCTV
  • Opening and locking up
  • Security systems management
  • Reception services
  • Removal of unauthorised personnel
  • Investigation of criminal acts
  • Drug control/enforcement
  • Control of anti-social behaviour
  • Conflict resolution
  • Management of protest activity
  • Incident management and emergency response
  • Search of premises
  • Victim management
  • Key control
  • Car park attendance
  • Escorting service (on-request)
  • Event security
  • Door supervisors
  • Plant room checks
  • Contract Access
  • Fire exit checks
  • Car parking enforcement.

To ensure our security guards are able to provide a high quality service on this contract, they are trained in the following:

  • 5-day RVC Induction
  • Health and Safety
  • 1-day first aid course
  • Customer service
  • Fire and evacuation
  • Safeguarding
  • SIA licensing – Static Guarding, CCTV and Door Supervision
  • eLearning modules – incl. crime reduction and counter terrorism
  • Workshop to Raise Awareness of Prevent (WRAP)
  • ACT – Action Counters Terrorism
  • Educational Sector training
  • Assignment training
  • Toolbox talks – refresher courses.
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