Customer Care Security Officer

Job Ref: 029
Sector: Security
Date Added: 08 January 2018
  • Bradford, West Yorkshire, England
  • £8.10 per Hour
  • Karen Wilson

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Customer Care Security officer

Here at Carlisle Support Services, we are experts in our field. We develop our staff to become the best at what they do. Our people are our greatest asset. There are over 3,000 people working for Carlisle Support Services. They bring us their passion and commitment, and in return we offer a positive working environment, and some of the best training in the industry.

The Person

We are looking for a professional and customer focused Security Officer, to ensure the safety and protection of our client's premises, customers and personnel. You will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report.

Main Duties

  • Assisting customers with information, general directions and any other travel enquiries
  • Openly engage with customers to continually provide a high level of customer service
  • Provide a visible security contact for customers and staff
  • Maintain a customer friendly, reassuring, professional security presence and environment by patrolling and monitoring premises and personnel
  • Positively deter anti-social behaviour, theft and criminal activity
  • Deal with any difficult situations that arise in a safe and professional manner
  • Liaise with the station management team and emergency services as required
  • Complete reports for occurrences, observations and general information
  • Complete, monitor and report on H&S issues

Skills & Qualifications

  • Good written and oral communication skills
  • Professional manner
  • Reliable
  • Smart in appearance
  • SIA Licence (Essential)

  • Working Pattern: Early, mid and late shifts
  • £8.10 per hour

Full uniform will be provided and must be worn on every shift and kept to a high standard.

You must be able to provide right to work documents, including a 5 year work history