Customer Service Agent - Dover

Job Ref: 492
Sector: Security
Job Type: Permanent
Date Added: 14 February 2020
  • Dover, Kent, England Dover Kent CT16 1EG
  • £8.58 per Hour
  • CSS Recruitment Admin Team
  • 01582 692999
Carlisle Support Services

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Are you looking for your first job in Customer Service? Or you have previous Customer Experience but looking for a Service Agent role?

We are currently recruiting enthusiastic, committed Customer Service Agents to join our team.

About Us

Here at Carlisle Support Services, we are experts in our field. We develop our staff to become the best at what they do. Our people are our greatest asset. There are over 3,000 people working for Carlisle Support Services. They bring us their passion and commitment, and in return we offer a positive working environment, and some of the best training in the industry.

The Role:

Working on our rail contract you will be employed to carry out the role of Customer Service Agent (Chocking).

This role involves a degree of fitness, working as part of a team, chocks need to be removed and replaced under the wheels of large HGV wagons to ensure the safety of the vehicles before their journey through the tunnel

Key Roles & Responsibilities:

  • Removal of Chocks
  • Replacing Chocks
  • To report faults and if possible perform corrective actions, and otherwise respond and deal with any anomaly noticed or reported.
  • To complete incident/accident reports.

Applicants must have:

The individual must also be able to demonstrate the following:

  • Good timekeeping & attendance
  • Excellent Team Spirit
  • Working to strict time scales

Additional Information:

In accordance with the Working Time Regulations Act 1998 these roles are open to individuals aged 18 years and over at the time of taking up appointment due to shift working being required.

Full Training will be provided and paid for when you start with us

Summary Details

Job Title: Customer Service Agent (Chocking)

Pay Rate: £8.58 per hour

Hours: Average, 40 hours per week

Shift Plan: Early | Lates | Nights

Upon successful interview, you would be required to satisfy the companies vetting standards / procedures.

Full uniform & PPE will be provided and must be worn on every shift and kept to a high standard.

Please Apply

Carlisle Support Services
15/03/2020 13:33:52