Byelaw Enforcement Offcier

Job Ref: 576
Sector: Security
Job Type: Permanent
Date Added: 11 February 2019
  • Liverpool, Merseyside, England Liverpool Merseyside L1 1JT
  • £9.61 per Hour
  • CSS Recruitment Admin Team
  • 01582 692999
Carlisle Support Services

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Byelaw Enforcement Officer

Location : Liverpool

Rate of Pay : £9.61 per hour

Hours - 40 per week on variable shift pattern

Holiday - Statutory accrued in line with hours worked

Job Role :

Carlisle Support Services have an opportunity for a Byelaw Enforcement Officer working in the Liverpool area on one of our Mersey Rail Contract.

  • You will be required to undertake uniformed duties within a disciplined environment

  • To perform your duties on a Client led operational roster, with the necessity of flexible approach to the requirements of duty 365 days a year including all Bank Holidays

  • To comply with & enforce all Byelaw Enforcement Initiatives in accordance with Merseyrail directives

  • To proactively strive to achieve current Key Performance Indicators (KPI's) by pioneering a performance culture

  • To work collaboratively as a team to create a positive work culture through constant communication, integrity and positive energy

  • To provide High Visibility public & staff reassurance patrols on the Merseyrail network

  • To liaise with Merseyrail staff to coordinate an effective and strategic patrolling methodology

  • To gather, collate, process, update, exchange and manage information and ensure that the standard of information is comprehensive and accurate

  • To compile and submit all MG11 witness statements and Car Park Fixed Penalty Notices within the specified time frame

  • To proactively deliver an excellent standard of customer service by offering support and assistance at all times. To use initiative and problem solving skills to own customer issues ensuring a positive outcome is achieved

  • To handle complaints, unrest or disruption in a patient, calm and effective manner

Mandatory Qualifications

  • SIA Licence
  • RSAS Pass (Railway Safety Accreditation Scheme)
  • Police and Criminal Evidence Act 1984 (PACE)
  • Merseyrail Induction

Interested? Please apply and upload your CV

Carlisle Support Services
13/03/2019 09:14:25