Carlisle Support Services provides Security, Cleaning and Retail Merchandising services across the UK and to a range of diverse sectors.
Ascot Racecourse has been a client for just over two years. Our role is to secure the assets, the people and visitors to the Racecourse. In addition to this we also carry out Customer Service & Security roles at all 26 Race Meetings and ad-hoc events.
We have a team of 6 full time Officers, delivering services 24-7/365, across the racecourse and also up to 350 Security & Stewards for the race meetings including Royal Ascot.
Our outgoing Contract Manager has moved the contract forward since we took it on, greatly improving fulfilment and standards, they are now moving to a new position in our business and we are looking to recruit a contract manager to take the contract to the next level.
The contract is heavily focussed towards the events security sector, meaning recruitment and retention is a constant focus. It is therefore vital that the Contract Manager has a good understanding of working in this sort of environment and has excellent people management and operational skills.
In addition to this our operational delivery is clearly critical, delivering first class security and customer service operations is fundamental to meeting our KPI's with the Racecourse.
Flexibility and resilience is going to be the key to success for our new Manager, this is a 24-7 operation and you will need the flexibility to work weekends and evenings, whilst supporting any issues out of hours as needed. It is crucial that you will be available for all race meetings throughout the year
Your team includes an experienced Site Security Supervisor who will support the day to day operation static guarding operation.
Experience of major event security would be a benefit, however a strong understanding of recruitment, HR/People Management and core security procedures are vital.
We can offer an immediate start for the right candidate.
Basic Salary 35k, plus 10% annual bonus.
For more information please do not hesitate to contact us.