We have a number of exciting new career opportunities for Byelaw Enforcement Officers working alongside one of the biggest rail companies within the UK
You will be required to undertake uniformed duties within a disciplined environment.
To respond, manage and contain all security incidents on the railway in accordance with company expectations and standards.
To perform your duties on a client led operational roster, with the necessity of flexible approach to business needs.
To comply with & enforce all Byelaw Enforcement & Penalty Fare initiatives in accordance with rail directives.
To proactively deliver an excellent standard of customer service by offering support or assistance to all passengers, underpinned by an empathetic approach, with particular regard to vulnerable passengers.
To safeguard all vulnerable passengers until the responsibility for them can be handed over to the appropriate authorities.
To proactively strive to achieve Key Performance Indicators (KPI's) by pioneering a performance culture.
To provide high visibility public & staff reassurance mobile patrols on the rail network and services.
To process and record all information accurately & comprehensively ensuring you adhere to the General Data Protection Regulation (GDPR).
To adhere at all times to the Health & Safety policy.
Average Weekly Hrs: 40
All shifts will start and finish at Liverpool Central.
Must be able to:
- Able to comply with NPPV vetting standards
- Able to provide a full 5 years of work history without gaps.