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Customer Safety Agent – Folkestone

28 days left to apply Folkestone, Kent
GBP9.10 - GBP9.10 per hour
Permanent
  • Job Ref: 823_1620129036
  • Sector: Security
  • Job type: Permanent
  • Date added: 4th May 2021
  • Recruiter: Ela Menghiris

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Carlisle Support Services is currently recruiting for a unique rail contract in Folkestone, Dover. The position requires excellent communication skills (spoken and written) and customer service as well as the highest standards of personal presentation.

Main Duties:

To ensure that vehicles are chocked/un chocked and to perform safety checks on vehicles once they are boarded to trains, assist customers onto the bus.

Working as part of a team, chocks need to be removed and replaced under the wheels of large HGV wagons to ensure the safety of the vehicles before their journey through the tunnel. Must be confident and assertive, able to follow detailed instruction and capable of swift, reasoned decision making under pressure.

Summary Details:

Job Title: Customer Safety Agent (Freight)

Pay Rate: £9.10 per hour

Variable Shift's: Early | Lates | Nights - 24 hour running operation

Key Roles & Responsibilities:

Must ensure that all chocks are correctly placed

Complete safety checks on each vehicle

Conduct Head Counts

Check all fuel caps are in place and there are no leaks

Look out for any signs of potential fire

Use clear hand signals to direct vehicles

Control the flow of traffic onto the shuttles

Check Curtain sides vehicles are secured before transit

Ensure that if there is an isolated wagon that the procedure in place are followed

To report faults and if possible, perform corrective actions, and otherwise respond and deal with any anomaly noticed or reported.

Communicate effectively with all the departments to avoid any problems which could delay the whole operation

To complete incident/accident reports.

Applicants must have:

FULL CLEAN DRIVING LICENCE

Good timekeeping & attendance

Great attention to detail

Ability to work collaboratively, must be a team player

Communicates in open and honest manner

Focuses on results and aim to deliver extraordinary performance

Excellent level of both verbal and written English

Be able to provide proof of eligibility to work and hold an appropriate security clearance

Physical fit

Flexible to work to a shift rotation in line with a 24-hour operation.

Benefits:

Full Training will be provided and paid for when you start with us.

Full uniform & PPE will be provided and must be worn on every shift and kept to a high standard.

Excellent Training & Development programme.

Refer-a-Friend Scheme - for each referal to us you will get £50, no restristion on the number of refereals.

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