Join our team:-
At Carlisle we focus on the provision of Cleaning, Security, Events and Retail facilities support services.
Our business is growing and revenues have increased threefold over the past 5 years, we are investing in people, systems and technology to ensure we stay ahead of the competition. There has never been a better time to join the Carlisle team, so what are you waiting for.
This is a key role within our Security and Events South Team and you will work with a range of iconic clients across the region, including but not limited to: All England Lawn Tennis Club, Arriva Rail London, BBC Studioworks, Great Ormond Street Hospital, Le Shuttle, Royal Hospital Chelsea, Southbank Centre, Supreme Court, Tottenham Hotspur.
We are trusted to deliver business critical functions on behalf of our customers and to do this we must ensure our specialist teams are expertly trained to perform to the best of their ability.
The Regional Trainer will be required to deliver face to face training in Security & First Aid disciplines and additional courses that are relevant to our business and within skill set. The core aim is to provide training solutions that meet the requirements of new and top up related SiA licensing regulations.
You will need to ensure that the Company remains compliant with all security related training and any other training that may be required as part of the role, and work with the wider Learning & Development team to maximise training opportunities and needs across the business for our frontline staff.
This role is field-based covering London (predominantly) and the South of England, with occasional visits to our Head Office in Luton.
Your Responsibilities:-
General:
To deliver training to a "best in class" standard that conforms to regulatory standards such as SiA licensing and First Aid
To deliver training sessions that engage and inspire learners to be Sector Based Experts
To work with key stakeholders in all areas of the business to ensure training compliance
To modify and standardise training material where applicable
To support the development of bespoke client or role specific training
To book suitable training venues for workshops, and send joining instructions
To create and maintain training matrixes
To ensure training meets quality assurance as stipulated by the awarding body
To provide information and data to be published for the monthly board report
To be a credible Subject Matter Expert in the field of training
To ensure that Carlisle Support Services' vision and values are driven and maintained in all activities
To support the Head of Learning & Development with aspects of the wider training function as and when required
To work with the Regional Trainers (North) and the Head of L&D to achieve agreed service level agreements
System Visibility & Control:
To review and maintain accurate data within the operation & training functions including reports to key operational leads
To track and monitor operational and training performance
To comply with the terms and conditions of Quality Assurance and teaching protocols
To attend training sessions or workshops where required, to add to own continuous professional development
To work to and achieve agreed KPI's and fulfil monthly objectives as set by the Divisional MD and Head of Learning & Development
Using your skills and experience:-
To be successful in this role, ideally you will have most of the following skills and experience but we are more than happy to invest in your development if there are some gaps:
Demonstrable teaching experience in a similar role within the Security or Events industry
Demonstrable security sector experience
Minimum Level 3 Teaching (PTLLS, AET or equivalent)
Current SiA Door Supervisor, CCTV qualification and licence
Current First Aid at Work certificate and Assessor qualification
A current certificate (updated annually) from an approved Level 3 programme provider which details that the trainer is authorised to deliver the skills in the approved Level 2 Physical Intervention Programme
A relevant qualification in First Aid or Security to Level 3-5
You'll be a good team player and ability to work collaboratively, demonstrating initiative, resourcefulness & professionalism
Strong written and verbal communication skills, and the ability to communicate in an open & honest manner
Results focused and aims to deliver an extraordinary performance
Must hold a full UK driving license with no more than 6 penalty points
Level 2 or higher Spectator Safety (desirable, not essential)
CIPD Level 5 in Learning & Development (desirable, not essential)
Working with us:-
Carlisle Support Services provides customer driven people-based services, and strive to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes. Our vision is to be preferred experts and the most trusted provider of people-based services for the customers we serve, and markets we choose to work in.
Working for you:-
At Carlisle we will provide opportunities to grow and be your best self, to learn and develop through accredited training, to progress your career and to gain reward and recognition for excellence. We offer a range of rewards and benefits including but not limited to:
Car allowance
Company pension scheme
23 days holiday rising to 25 days after two years' service
Superstar Awards
Core of Carlisle Awards
Health and Wellbeing Plans
Discounts and Cashbacks
Paid Volunteering days
Employee Assistance Program
Refer a Friend Scheme
Cycle to Work Scheme.
We are committed to continually developing and improving the package of pay and benefits for our staff, to ensure we can attract and retain the best people. We are also committed to providing ways to enhance the health, wellbeing and quality of life for our staff.
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