We are currently recruiting for a Relief Security Officer for one of our prestigious clients. Ideal candidates will be able to demonstrate a high level of professionalism and excellent customer service skills.
You MUST be able to work weekends
Shift Patterns: Days, nights and weekends on a relief basis covering three areas within the hospital contract
Roles & Responsibilities:
- Duties will include ensuring all visitors to the hospital adhere to COVID regulations of one person / parent to accompany a patient and mask wearing where applicable.
- To make a safe environment for staff, patients and visitors and deal with Anti-Social behaviour appropriately
- Be aware of what's happening on-site at all times by following the handover procedure and reviewing information from previous shifts.
- Be overt, highly proactive and engaging, presence and visible deterrent.
- Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs.
- Build a good working relationship with colleagues.
- Be highly competent at conflict management.
- Be willing to train in CALMS and apply where necessary.
- Incident support and welfare to all staff and patients.
- Complete car park duties when required.
- Be aware of hazards, reacting to medical incidents and responding appropriately.
- Physically fit as the role requires a degree of patrolling.
- Respond to client requests when required.
- Hold a Current SIA License
- Working with the NHS staff.
- Responding to emergencies.
- Responding to high-risk situations and dealing with members of the public in hospital.
- Protection of NHS staff, equipment, and other patients.
Candidate Specification:
- Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards.
- Proven work experience as a Security Officer or in a Customer Service Role.
- Professional attitude and appearance.
- Good written and verbal communication skills.
- Ability to be calm and professional when issues arise and deal with patients.
- Multi-tasking and time-management skills.
Benefits
- Full and ongoing training with the opportunity to develop and progress into other areas of CSS.
- Access to Wage stream, which allows you to track your wages in real time and stream a percentage of the money you have already earned
- Auto enrolment pension scheme
- We supply your full uniforms
- Access to our private health scheme
The succesful candidate will need to have an Enhanced DBS.
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