Job Purpose:

To provide a range of Security Services at MBDA Bolton and have a professional and speedy response to any emergencies or incidents that may occur in accordance with the site procedures.

Security personnel are multi-skilled and often provide valuable support to colleagues in other areas.

Security personnel will provide a polite, effective and presentable service to all Guests.

To provide an efficient and effective service at MBDA Bolton and assist in ensuring that it offers a safe and non-threatening environment to all its Guests.

HOURS: . 42 hours over a rotating days and night 4 on 4 off basis.

Principal Accountability's:

• Actively participate in delivering Security Services at MBDA Bolton

• Be professional, pleasant, friendly, helpful and courteous at all times whilst carrying out your duties.

• Deal with all lost and found property.

• Continuously look for opportunities to help Guests and promote service excellence

• Participate in ensuring that MBDA Bolton is a safe and non-threatening environment for all Guests, staff and tenants.

• Undertake a general internal and external patrol service to prevent theft, unauthorised entry, access control, etc.

• Register all occurrences and emergencies and liaise with emergency services on site as and when required.

• Ensure all assets at MBDA Bolton are protected.

• Provide First Aid assistance as and when required. Trained personnel only.

• Deal efficiently with emergencies including major incidents such as fire, bomb scares, etc.

• Be responsible to comply with Health and Safety at work requirements, Fire Regulations, COSHH Regulations and safe working practices, including the use of prescribed protective clothing or equipment.

• Support the development of all procedures and policies.

• Keep and maintain detailed and accurate records of all incidents that occur.

• To carry out duties as per site security procedures and undertake training required

• Ensure that the site Security procedures, Health & Safety and Security risk assessments are being adhered to as per the security management system

• Ensure that all customer complaints are captured, documented and passed to the Security Management.

• The job holder should ensure that he/she understands all functions and roles of others relevant to his/her own.

• Undertake any reasonable request from your line manager

• Support and work towards all objectives including convergence in particular environmental & recycling targets

Key Competencies:

Communication skills - Speaks clearly, fluently and in a compelling manner to both individuals and groups. Writes in a clear and concise manner, using appropriate grammar, style and language for the reader

Problem solving and analysis - Analyses issues and breaks them down into their component parts. Makes systematic and rational judgements based on relevant information

Action orientation - Demonstrates a readiness to make decisions, take the initiative and originate action.

Creativity and innovation - Creates new and imaginative approaches to work-related issues. Identifies fresh approaches and shows a willingness to question traditional assumptions

Operating with integrity Acts with professionalism and integrity at all times when dealing with others, demonstrating a fully responsive and Co-Operative manner in order to deliver the highest level of internal and external service

Resilience - Maintains effective work behaviour in the face of setbacks or pressure. Remains calm stable and in control of themselves.

Flexibility - Successfully adapts to changing demands and conditions.

Communications and Working Relationships- Supporting the Operational management in the areas of Quality, Safety, Health and Environmental issues. To ensure smooth delivery of service to the client.

Framework, Boundaries, Decision Making Authority and Responsibility:

• To adhere to all security procedures implemented
• It is essential for the job holder to know when it is appropriate to seek advice or authority
• May not incur costs.
• Not authorised to approve the purchase of capital equipment.
• Not authorised to enter into contracts on the Company's behalf.

The Person

Qualifications: GCSE/CSE Standard in English and Mathematics.

It is essential that the job holder has the appropriate SIA licenses in Front Line security / Door Supervision

Basic Health and Safety certificate desirable. Knowledge of COSHH regulations.

Experience: A demonstrable track record in the security / Corporate security sector.

Skills and Personal Qualities:

• Display the highest standards of personal presentation to maintain the professional image of MBDA Bolton
• Excellent time management skills with the ability to work under pressure and forward plan to avoid incidents or issues
• Ability to make decisions, take the initiative and originate action.
• Excellent interpersonal, communications and the ability work openly and collaboratively with all members of staff to maximise team work and centre morale
• Flexible and Adaptable
• The job holder must present a professional image at all times.
• The job holder must be able to obtain National Security Clearance

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