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Site Security Manager

28 days left to apply Yeovil, Somerset
GBP37000 - GBP42000 per annum
  • Job Ref: SSM240522MR_1659530262
  • Sector: Security
  • Job type: Permanent
  • Date added: 3rd August 2022
  • Recruiter: Matt Rogers

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Join our team: -

At Carlisle we focus on the provision of cleaning, security, events, and retail facilities support services.

Our business is growing rapidly, and revenues have increased threefold over the past 5 years. With several recent high-profile contract wins this growth is set to continue. To support our long-term goals, we are investing in people, systems, and technology to ensure we stay ahead of the competition, so there has never been a better time to join the Carlisle family as Site Security Manager.

A key role within our Operations team: -

Based at our client site in Yeovil with some travel to a site in Bristol, the Site Security Manager will direct and develop the on-site security team, whilst working with the client to implement innovation and continuous improvement initiatives.

The Site Security Manager will ensure we have strong resilience and capability across the team, to support this you will put in place a training and development plan to ensure all staff are fully compliant, whilst continuously developing their skills.

This is a high-profile site and your knowledge of the security sector; technology and the local community will be paramount in ensuring successful service delivery.

Operational- Contractual

  • Ensure service levels delivered adhere to our contract terms and client SLA's
  • Ensure protection of client personnel, assets, brand and profit via selection and deployment of best practice processes and motivated and highly trained personnel
  • Ensure sufficient levels of qualified and competent officers are maintained to meet the current and projected future levels of personnel required
  • Ensure service meets all stakeholder expectations, re-aligning services as needed and ensure all staff work in a professional and safe manner

Operational- Site Ops

  • Support the site operational requirements in leading the Security Teams and Front of House team, ensuring they are suitably developed, trained, briefed, ready and available to always carry out their roles and responsibilities
  • Maintain scheduling, Time and Attendance records, and holiday planning up to 6 months in advance
  • Conduct monthly site audits to ensure that all contract paperwork (DOB, Keys logs, post instructions, etc) is in place to confirm audit compliance
  • Manage team performance via our 1-1 process & conduct investigations and disciplinary action as required
  • Maintain the Client dashboard to include staff development and care visit records
  • Develop and arrange delivery of any specialist training and educational training including contractual requirements
  • Ensure that all policies and procedures in place are compliant with legislative and ISO 9002 requirements and that Carlisle' own controls are in place and up to date
  • To have a good understanding of all departmental operational functions


  • Ensure all officers are deployed in line with the rigours of the Private Security Industry Act 2001 in terms of aligned licensing and training for officers and issues of screening for matters of safeguarding
  • Ensure all officers have safe systems of work for all tasks undertaken which are communicated and understood by all team members and documented as being so, carrying out regular risk assessments and security reviews
  • Complete regular audits across the team to ensure contract and legal compliance, and ensure any non-compliance is rectified and reported
  • Communicate Health and Safety processes and policies to all staff and ensure they remain adequately trained including contract specific training & PPE
  • Manage uniform stock, including on site back up stock holding

Financial & Reporting

  • Prepare monthly financial information for invoicing prior to client issues and deliver monthly KPI packs for client review
  • Conduct and document regular Health and Safety training audits and toolbox talks

Embracing our culture and using your skills and experience: -

To be successful in this role you will be an expert and be able to demonstrate the following:

  • Excellent communication and interpersonal skills; an ability to influence at all levels across customer and stakeholders as well as their own team
  • Highly numerate and literate with an ability to write effective reports, letters, proposals, emails and maintain written/electronic logs
  • The interpersonal skills and ability to interact with differing personalities and leadership/management styles to build effective customer and team relationships at various levels
  • Practical, robust, 'hands on' leadership experience and abilities allied to the energy to overcome difficulties and offer innovative solutions while managing BAU
  • SIA Guarding Licence holder

Additional desirable skills

  • Experience of managing a complex and time critical contract
  • Flexibility with working hours when required (freedom from vulnerable public transport or long-distance commute)
  • Full UK Driving Licence holder

Working with us and working for you: -

Carlisle Support Services provides customer driven people-based services and strive to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes. We will provide opportunities to grow and be your best self, to learn and develop through accredited training, to progress your career and to gain reward and recognition for excellence with:

  • 23 days holiday rising to 25 after two years' service
  • Company pension after qualifying period
  • Superstar Awards
  • Core of Carlisle Awards
  • Health and Wellbeing Plans
  • Discounts and Cashbacks
  • Paid Volunteering days
  • Employee Assistance Program
  • Refer a Friend Scheme
  • Cycle to Work Scheme

We are committed to continually developing and improving the package of pay and benefits for our staff, to ensure we can attract and retain the best people. We are also committed to providing ways to enhance the health, wellbeing, and quality of life for our staff.


Apply for this Job

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Add your cover letter for supporting information here.

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