Carlisle Support Services provides customer driven, people-based services, and strives to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes. Our vision is to be preferred experts and the most trusted provider of people-based services for the customers we serve and markets we choose to work in.
This vision, together with our four core values gives clear guidance on the behaviours and actions we expect from all the people and organisations that work with us. We choose to engage and partner with like-minded organisations because they recognise people should be treated with dignity and respect.
Carlisle Support Services do not believe there is any place in today’s world for slavery or human trafficking. We are committed to continually improving our practices to combat slavery and human trafficking and to encourage the same high standards from our supply chain and other business partners.
Carlisle Support Services is a provider of people based services to a wide range of clients covering a broad range of industry sectors. We have over 2,800 employees and has its registered office in Luton, Bedfordshire.
Carlisle Support Services purchases a wide range of products and services from its supply chain, including IT hardware, software and telecommunications; vehicles; office furniture, equipment and supplies; utilities; travel services; and training services.
Carlisle Support Services Supplier Code of Conduct reflects our responsibility to act ethically and with integrity in all our business relationships, including our commitment to combatting human trafficking and slavery. We believe our highest areas of potential risk are within our supply chain, and in the provision of agency labour.
In order to mitigate and manage our risk the following activities have been undertaken in 2018:-
Our Modern Slavery Policy was issued to all employees, who acknowledged and confirmed they had read and understood the same.
We published mandatory Modern Slavery training to all existing employees, and this will be refreshed annually.
We have advised employees on how they can report any concerns they may have associated with Modern Slavery and reminded all employees of our confidential whistleblowing helpline if they wish to make an anonymous report.
All new starters were required to complete Modern Slavery training within one month of joining.
Our suppliers were asked to sign our Supplier Code of Conduct as part of their contractual relationship with Carlisle Support Services and its businesses.
Our significant suppliers completed an ethical questionnaire. Due to our large number of suppliers, we take a risk-based approach and undertake audits on those where we consider the exposure to be greatest. If a problem is identified we will work together with the supplier to address any areas of concern, and if necessary will remove them as a supplier.
Our Recruitment and Admin compliance team received regular compliance audits during which pre-employment checks, including eligibility to work, references, qualifications and proof of national insurance numbers, were reviewed.
We also performed random checks within our businesses to identify where agency workers may be sharing bank accounts, addresses or telephone numbers as this can be an indication of illegal or unethical behaviour.
We have not used or accepted forced, bonded or involuntary prison labour or child labour; nor will we hold onto our workers’ identity papers or knowingly work with businesses that do.
No breaches of the Modern Slavery Act were reported during 2018.
We review our policies and procedures regularly, not only to ensure they remain relevant but also to assess our progress.
This statement applies to Carlisle Support Services and all its subsidiaries.
Paul Evans, Group CEO, Carlisle Support Services.