Who we are and what we do

At Carlisle we focus on the provision of cleaning, security, events and retail facilities support services. 

We are trusted to deliver business critical functions on behalf of our customers in support of their products and services. Our business model is based on our impressive ability to support our clients demand for capacity with strict change management processes.

We have adopted a strategy which is centred on discrete services tailored to our target markets. Our innovative solutions are underpinned by our promise-based culture and the fact that the customer is put at the heart of everything that we do, 24 hours a day, 7 days a week. This reinforces and supports our partnership approach, as we strive to deliver measurable value to the benefit of our customers and their stakeholders. 

Our Vision

To be preferred experts and the most trusted provider of people-based services for the customers we serve and markets we choose to work in. 

Our Mission

Carlisle Support Services provides customer driven, people-based services, and strives to deliver measurable value to all involved. We do this by empowering passionate people to deliver exceptional outcomes.

Our Values

We will care passionately for the well-being of everyone

We will put the customers at the heart of everything we do

We will deliver on a promise-based culture at all times

We will support everyone to be sector-based experts

Our Why

Every member of the Carlisle family is promoted to establish their personal ‘why’ as they are inducted into the organisation.

The creation of a statement that showcases their purpose, who they are, their cause, what they stand for, or their belief.

Our experience has taught us well that team members remain committed and loyal to the company if their ‘why’ fits with the ‘why’ of Carlisle Support Services.

Our Services


Our cleaning teams can be found in shops, offices, hotels, trains and trams. No matter where we clean, whether it’s train carriages, arenas or stations, the customer is at the heart of everything we do.


Our security teams work in both the public and private sectors across a full range of business sectors. Our service extend from corporate security services to bespoke complex solutions.


In the world of sport, entertainment and one-off events we specialise in the provision of personnel, management consultancy and hospitality services that we deliver to millions of people every year.


Carlisle is the UK’s largest outsourced merchandiser. Our retail support and interiors teams work with some of the biggest names on the high street installing seasonal and promotional displays.


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