News

We’re proud to launch a new initiative via the Operations workstream of Project Why. From Monday 26 April 2021, a new call recording software will be implemented for our Central Support Centre, based in our Head Office, Luton. All calls incoming and outgoing to and…

National consultancy A Matter of Choice launched its ground-breaking leadership report last week, with support from senior representatives of Carlisle Support Services. The online event saw founders of A Matter of Choice Karen Powell and Lesley Heath unveil the powerful research that they have been…

It’s been just over a week since we celebrated our exceptional people at our Virtual Awards Ceremony. Congratulations, once again, to all of our Carlisle Superstars and Highly Commended Winners from throughout 2020. Although the option to host the event face to face was unfortunately…

Carlisle Security Services has delivered comprehensive security services across the 68 stations and 75 miles of the Merseyrail network since 2001. Deployed through both static and mobile security teams to facilitate the successful provision of the service, we provide Customer Service Rail Support Staff, Byelaw…

Greater Anglia is keeping stations squeaky clean including using powerful fogging guns to sanitise waiting rooms and toilets. The company’s station cleaning contractor Carlisle Cleaning Services Ltd has stepped up cleaning since the pandemic by pressure washing and deep cleaning stations. And the hard work…

Paul Evans co-chairs the Living Wage Foundation’s Recognised Service Providers Leadership Group. In a way that, that tells you everything. Evans is also CEO at Carlisle Support Services, the £80m Luton-based cleaning, security events and retail services specialist. In his five-year tenure, he has masterminded…

A pleasure to see Mustafa, Salay, Lisa, Donna, Hadi, Gary, Tasnim and, Lynne represent Carlisle Support Services and Northern within this ‘Travelling with Northern’ video. As suppliers of revenue protection services across the entire network, we continue to work around the clock to keep stations and customers safe. Together,…

Great to see our Travel Safety Officer, Dimitri J, support our client, Northern Railway, by participating in their #WorkingWith campaign. Take a look at the short video below to see what a typical day as a TSO is like for Dimitri and the team, what they face, and what…

Across the globe the rail industry faces significant challenges. Growth in passenger and freight traffic tests our railways to achieve and maintain higher performance under pressure. In the years ahead there will be bigger commercial and technological challenges to rail, including the need to increase…