News

Project Why Update: Call Recording Software

20th April 2021 Reading time 1 minute

We’re proud to launch a new initiative via the Operations workstream of Project Why. From Monday 26 April 2021, a new call recording software will be implemented for our Central Support Centre, based in our Head Office, Luton. All calls incoming and outgoing to and…

Carlisle Support Services partnership with A Matter of Choice

14th April 2021 Reading time 3 minutes

National consultancy A Matter of Choice launched its ground-breaking leadership report last week, with support from senior representatives of Carlisle Support Services. The online event saw founders of A Matter of Choice Karen Powell and Lesley Heath unveil the powerful research that they have been…

Annual Superstar Awards

18th March 2021 Reading time 1 minute

It’s been just over a week since we celebrated our exceptional people at our Virtual Awards Ceremony. Congratulations, once again, to all of our Carlisle Superstars and Highly Commended Winners from throughout 2020. Although the option to host the event face to face was unfortunately…

Merseyrail

Carlisle Security contract with Merseyrail extended to 2023

4th February 2021 Reading time 2 minutes

Carlisle Security Services has delivered comprehensive security services across the 68 stations and 75 miles of the Merseyrail network since 2001. Deployed through both static and mobile security teams to facilitate the successful provision of the service, we provide Customer Service Rail Support Staff, Byelaw…

Press Release: Greater Anglia Cleaning

11th January 2021 Reading time 2 minutes

Greater Anglia is keeping stations squeaky clean including using powerful fogging guns to sanitise waiting rooms and toilets. The company’s station cleaning contractor Carlisle Cleaning Services Ltd has stepped up cleaning since the pandemic by pressure washing and deep cleaning stations. And the hard work…

Principles into Practice

26th November 2020 Reading time 8 minutes

Paul Evans co-chairs the Living Wage Foundation’s Recognised Service Providers Leadership Group. In a way that, that tells you everything. Evans is also CEO at Carlisle Support Services, the £80m Luton-based cleaning, security events and retail services specialist. In his five-year tenure, he has masterminded…

Northern Welcome Video

Travelling with Northern

26th October 2020 Reading time 1 minute

A pleasure to see Mustafa, Salay, Lisa, Donna, Hadi, Gary, Tasnim and, Lynne represent Carlisle Support Services and Northern within this ‘Travelling with Northern’ video. As suppliers of revenue protection services across the entire network, we continue to work around the clock to keep stations and customers safe. Together,…

#WorkingWith Campaign

11th August 2020 Reading time 1 minute

Great to see our Travel Safety Officer, Dimitri J, support our client, Northern Railway, by participating in their #WorkingWith campaign. Take a look at the short video below to see what a typical day as a TSO is like for Dimitri and the team, what they face, and what…

RSSB Affiliate Programme

Carlisle Support Services becomes first Facilities Management organisation to join the RSSB Affiliate Programme

28th July 2020 Reading time 2 minutes

Across the globe the rail industry faces significant challenges. Growth in passenger and freight traffic tests our railways to achieve and maintain higher performance under pressure. In the years ahead there will be bigger commercial and technological challenges to rail, including the need to increase…

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