Supporting the Royal Ascot

As a primary supplier of Race Day Security and Stewarding for Ascot Racecourse since 2018, we are honored to be supporting the Royal Ascot. This year’s event has been nothing short of extraordinary and we couldn’t be prouder to have played our part in making sure it ran as seamlessly.

From the general manned guarding operation to a race day deployment of over 330 personnel, Ascot Racecourse demonstrates Carlisle Support Services’ ability to provide a detailed security service to a large deployment without compromising quality.

About the Royal Ascot

Royal Ascot is one of the most prestigious events in the British social calendar. With its rich heritage, royal patronage, and thrilling races, Royal Ascot has become an iconic event that captures the hearts of racing enthusiasts from around the world.

Royal Ascot has a storied history that stretches back over three centuries. Its origin dates back to Queen Anne’s decision to establish a racecourse in the vicinity of Windsor Castle in 1711. Initially named Her Majesty’s Plate, the event later evolved into a four-day meeting and was granted the “Royal” title by King George IV in 1825.

The beautifully landscaped grounds provide a perfect setting for socialising, networking, and enjoying the vibrant atmosphere. The event attracts a diverse crowd, from high-profile celebrities and dignitaries to dedicated racing enthusiasts and families seeking a day out.

The event’s fame extends far beyond the shores of the United Kingdom. It has become an international event, drawing attendees and participants from all corners of the globe. The rich heritage, world-class racing, and royal association have made Royal Ascot a symbol of British culture and tradition. The event is widely covered by media outlets worldwide, and its influence on the horse racing industry cannot be understated.

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Event Planning and Management

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape to deliver seamless event experiences. 

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Build and break security
  • Car park marshalling
  • Counter-terrorism risk assessments
  • Directional staff
  • Event controllers
  • Flow management
  • Hospitality stewards
  • Location planning
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management
  • Tout patrols
  • VIP management

Arboriculture Tree Work

Managing trees and vegetation for the UK’s public infrastructure and commercial spaces.

  • Hedge cutting
  • Tree felling and tagging
  • Tree surgery

Vegetation

Delivering aesthetically pleasing environments whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Trackside clearance
  • Waste and site clearance
  • Weed control

General Security

Provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.

  • Access and egress control
  • Alarm monitoring and response
  • CCTV monitoring
  • Front of house
  • Gatehouse management
  • Mobile support
  • Reception
  • Security patrols
  • Short-term security
  • Static and mobile guarding

Advanced Security

Providing bespoke services that identify site specific vulnerabilities and address complex challenges to mitigate risks. 

  • Cash in transit
  • CCTV/systems audits
  • Counter-terrorism audits
  • Penetration testing
  • Protester management
  • Search and detection dogs
  • Security audits
  • Security strategy

Possession Management
and FM Services

Maintaining high facility standards and minimising service disruptions across the UK rail network.

  • Canopy gutter clearance
  • LED lighting replacement
  • Minor ‘first-fix’ handyman provision
  • Station white lining 
  • Track-bed litter picking 
  • Vegetation clearance

Cleaning

Delivering exceptionally clean environments at optimal cost and positive environmental footprint with unrivalled quality control across nationwide operations.

  • Decontamination cleaning
  • Depot cleaning
  • Graffiti removal and window filming
  • Specialist mobile cleaning
  • Station cleaning
  • Toilet cleaning (incl. CET tanking)
  • Train presentation
  • Turnaround and in-transit cleaning
  • Window cleaning
  • Winterisation and snow clearance

Security and Customer Facing Services

Delivering seamless passenger experiences whilst protecting revenue and achieving operational excellence. 

  • Byelaw enforcement officers
  • Car parking enforcement and management
  • Counter-terrorism patrol officers
  • Customer service staff
  • Mobile response teams
  • Rail replacement co-ordinators
  • Rail security officers
  • Revenue protection/ enforcement teams
  • Station and depot security officers
  • Station event mgmt. and crowd control
  • Ticket office staff
  • Ticket vending machine fingertip maintenance (incl. ticket stock replenishment)
  • Ticketless travel surveys
  • Train dispatch (safety-critical)
  • Travel safety officers (incl. RSAS)

Event Planning

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape. 

  • Build and break security
  • Counter-terrorism risk assessments
  • Flow management
  • Location planning

Crowd Control

Deploying balanced crowd management strategies for optimal safety and seamless visitor experiences.

  • Announcers
  • Crowd pulsing
  • Customer service
  • Platform & concourse management
  • Queue layouts
  • Queue management
  • Train capacity management

Event Management

Delivering seamless visitor experiences across the UK’s biggest venues, stadiums and exhibition centres.  

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Car park marshalling
  • Directional staff
  • Event controllers
  • Hospitality stewards
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management Tout patrols
  • VIP management

Car Park Management

Transforming customer journeys with innovative car parking solutions that maximise operational control and revenue.

  • Access control
  • Automatic Number Plate
  • Recognition (ANPR)
  • Barriers
  • Cash counters
  • CCTV
  • Consumables
  • Handheld computer terminals
  • Kiosks
  • Pass key and card readers
  • Pay and display
  • Pay by phone
  • Pay on foot
  • Rising step barriers
  • Sign manufacture
  • Ticket management
  • Wheel clamps

Vegetation & Landscaping

Enhancing and maintaining site aesthetics for optimal nature, commercial infrastructure, and community harmony. We aim to deliver beautiful scenery whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Tree felling and tagging
  • Tree surgery
  • Waste and site clearance
  • Weed control

Cleaning & Facilities

We streamline cleaning and facilities services that help organisations maintain exceptional standards across single and multi-site operations.

  • Daily and periodic cleans
  • Deep cleaning
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Lighting, electrical and washroom
  • Maintenance services and minor repairs
  • Painting
  • Planned maintenance
  • Pressure washing
  • Stair cleaning
  • Steam cleaning
  • Trauma cleaning
  • Waste removal
  • Window cleaning

Security & Monitoring Systems

We offer a total turnkey solution from initial design and product selection through to installation and commissioning. Our customers benefit from benefit from around-the-clock protection for optimal peace of mind that comes from working with a trusted alarm monitoring service.

  • Access control
  • Alarm monitoring
  • Asset tracking
  • Barriers and gates
  • Body worn cameras
  • CCTV monitoring
  • CCTV router solution
  • CCTV systems
  • Integrated security solutions
  • Intruder alarms
  • Lone worker solution
  • Panic alarm/call assist
  • Technical support desk

Fire Protection

Our range of fire life safety solutions are designed to prevent, detect and contain fire and where necessary enable a safe and timely escape.

From the initial Fire Risk Assessment through to the design and installation of fire detection and fire suppression systems and ongoing maintenance and monitoring contracts, we provide you with a one stop fire protection solution.

  • Aspirating systems
  • Disabled toilet alarms
  • Dry risers
  • Emergency lighting
  • Emergency voice alarms
  • Fire alarms
  • Fire extinguishers
  • Fire hydrants
  • Fire risk assessments
  • Fire safety training
  • Fire suppression
  • Flow switch testing
  • Sprinklers
  • Water mist systems

Security

From security-cleared operations with MOD-affiliated organisations to supporting the UK’s rail infrastructure and securing the Highest Court of the British Isles alongside countless major venues across the UK, we provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public. 

  • Alarm monitoring and response
  • CCTV monitoring
  • CCTV/systems audits
  • Counter-terrorism audits
  • Front of house
  • Gatehouse management
  • Mobile support
  • Penetration testing
  • Protester management
  • Reception
  • Search and detection dogs
  • Security audits
  • Security patrols
  • Security strategy
  • Short-term security
  • Static and mobile guarding

Specialist Cleaning

Fulfilling the most complex single and multi-site cleaning requirements at an award-winning standard for over 30 years.

  • Biohazard cleaning
  • Deep cleaning
  • Planned maintenance
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Stair cleaning
  • Trauma cleaning
  • Waste removal

Facilities Management

Providing an extensive range of Soft and Hard FM services to help you streamline management and eliminate operational disruptions. 

  • Lighting, electrical and washroom
  • Maintenance services and minor repairs
  • Painting
  • White and yellow line painting

General Cleaning

Undertaking routine cleaning to maintain the highest standards in cleanliness and hygiene for exceptional environments. 

  • Daily and periodic cleans
  • Pressure washing
  • Steam cleaning
  • Window cleaning