Our senior leadership team are genuine experts with a wealth of facilities management and support service expertise.
They are the driving force leading the from the front to make Carlisle Support Services the success that it is and inspiring all of our team to deliver a honest and reliable service.
Chief Executive Officer
Paul has enjoyed a progressive and successful career in the facilities management industry having started out in an operational management role for the then market leader, Reliance Security Services. Over the next decade Paul worked seamlessly in a number of operational and commercial positions for some of the largest organisations in the facilities management industry, such as Mitie, Chubb & Rentokil Initial.
Paul joined Blue Arrow in 2013 as Client Solutions Director. In this position his passion and enthusiasm for people development and service excellence delivered contractual wins of tailored resourcing solutions with annual values of up to £40m per annum.
Paul was then asked to take on the task of Managing Director for Carlisle Support Services in November 2015. As the leader of our company he strategically oversees the direction and ambition of Carlisle.
Michael is a resourceful, innovative Finance Director with a strong analytical mindset and proven record of improving systems and processes. Michael holds extensive experience in private equity and blue chip companies in support services, vacant property security and management, healthcare and banking software.
At Carlisle, Michael supports Paul to manage and oversee the finances of the business, and provide commercial support to drive profitable growth.
Group Commercial Director
Offering expertise in organic growth through strategic customer relationships, account retention and new business acquisition with an exemplary track record in building and leading successful teams, business innovation and setting clear strategic direction at board level coupled to over twenty years of experience. With a genuine enthusiasm for the FM industry within sales and marketing, Lucy has worked in commercial positions for some of the largest organisations in the FM industry such as ISS, OCS and G4S.
Jamie joined Carlisle in January 2016 as Sector Director. Initially within operations he has managed national accounts, driven technology projects and more recently been responsible for business development. Now as Sector Director Jamie works to ensure we remain experts within the transport and events sectors with a focus on customer service, market growth and sharing best practice throughout like-minded contracts.
Director of Operations - Security and Events North
Martin has been with Carlisle for over 20 years and understands all areas of our business and capabilities. He has worked across many of our clients accounts providing strategic, operational and service development expertise. As Carlisle’s Director of Operations for Security and Events (Merseyside), he has a number of Regional and Account Specific Contract Managers who report into him.
Director of Operations - Security and Events South
Adrian has been involved in the support services sector for over 20 years, where he has built and sustained market-leading businesses in the outsourced services sector. The key focus he maintains is to see things through the eyes of the customer and front-line employees. Adrian is responsible for our Security and Events South division and has full profit and loss responsibility. He has vast experience working with a wide range of blue-chip clients and has experience across a range of sectors and service lines. Having started his career on the shop floor within the retail sector, Adrian has a natural affinity with our front-line employees and ensures he spends dedicated time with his teams.
In his spare time, Adrian is also Chair of a Multi Academy Trust and trustee of a local charity supporting children to complete sporting activities.
Director of Operations - Cleaning and Industrial Services
Chris has only been with Carlisle for two years but has already won Manager of the Year for his leadership of the transformation project on our London Midland cleaning contract. Recently promoted to the Director of Operations, Chris is responsible for business leadership, commercial development and customer relationships within the cleaning sector along with profit and loss accountability at senior management level.
Head of Compliance
Paul has worked for Carlisle for over 30 years in various senior management roles both operational and back office. As Head of Compliance Paul is responsible for managing all of our internal management systems such as ISO 9001, 14001 and OHSAS 18001. This involves managing all internal and external audits, accreditations and ensuring that the business complies with all statutory and legal obligations including compliance with the Private Security Industry Act 2001. Paul also implements one-off projects and manages any new business transfers and has driven our H&S Culture and Operational Excellence programmes throughout the business.