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Felix Adowah, Raja Mahmood,
and Afuwape Oshikoya
iQ Student Accommodation
A male resident was in cardiac arrest on the floor in his room. Raja called an ambulance and was informed they would have to perform CPR. Under the guidance of the ambulance team, Felix began CPR until the medics arrived and took over.
The male was taken to hospital and made a full recovery. Following the incident, the client sent an email thanking Raja, Felix, and Afuwape on their quick response and lifesaving CPR.
Maggie is a valued member of our team. She is a compassionate, friendly, and responsible individual who shows absolute dedication. She offers additional cleaning services, despite having completed her scheduled two hours, ensuring that every area of the station is clean, tidy, and welcoming.
Maggie works tirelessly, often going above and beyond the call of duty, and is always willing to take on additional responsibilities.
As a self-initiator, Maggie on occasion will identify faults such as a leaking kettle and a corroded leaking water pipe and will bring this to our attention to rectify.
Lee has worked at Carlisle for 20 years and his expertise and knowledge of the client was shown in his running of the recent new store in Selly Oak. Lee managed a team of 57 including merchandisers, new starters, and third-party support. This was alongside his role of liaising with the Project Manager and Store Manager to ensure everything was completed within the timescales.
Nothing seems to faze Lee in these challenges, and he often gets requested to run sites. He also successfully completed the opening of a new store in Kendal in 2018. He is hard working, easy to approach and always delivers to a high standard.
Whilst on duty within the City Watch Control Room, Andy observed a male being assaulted by three other males in St John’s Gardens. They went on to steal the victims coat and mobile phone.
Due to Andy’s vigilance, he and the team were able to send images directly to the police and monitor all three males as they left the area. They directed police patrols to the males who were all detained for assault and theft. Both the coat and mobile phone were retrieved and provided back to the owner. It was a brilliant result that demonstrated the council’s objectives and the strength and effectiveness of the City Watch partnership in protecting the community it serves.
David Evans and Yameen Choudhry
Abellio Greater Anglia
Cleaning and Industrial Services
Our cleaning teams can be found in shops, offices, hotels, trains and trams. No matter where we clean, whether it’s train carriages, arenas or stations, the customer is at the heart of everything we do.
Our security teams work in both the public and private sectors across a full range of business sectors. Our service extend from corporate security services to bespoke complex solutions.
In the world of sport, entertainment and one-off events we specialise in the provision of personnel, management consultancy and hospitality services that we deliver to millions of people every year.
Carlisle is the UK’s largest outsourced merchandiser. Our retail support and interiors teams work with some of the biggest names on the high street installing seasonal and promotional displays.