Carlisle Superstar Awards 2021

The winners of our 2020 Quarterly Superstar Awards are invited to our Annual Superstar Awards held the following year. Unfortunately due to the ongoing Covid-19 rules, our Annual Awards was held virtually for the first time ever on 04 March 2021. 

Caring Passionately For All
Employee of the Year
. . . . . .

Temiloluwa Atoyebi
Arriva Rail London – Gateline

Temilolulwa was working at Honor Oak Station when a pregnant woman fell and seriously injured her shoulder.

He received a thank you note and gift from the passenger for remaining so calm and caring.

Customer at the Heart
Employee of the Year
. . . . . .

Emma Pearman Wilson,
Mahmudul Ahsan, Shazad Ahmed,
and Keith Dymock
East and North Hertfordshire
NHS Trust

Nominated by Yameen Choudhry, he wanted to highlight the great teamwork from Emma, Ahsan, Shazad and Keith when the Trust requested an additional 900 hours extra requested by the Trust, meaning a total of 1800 hours to be delivered in one week.

Managing an increased level of people was hard but with a great team, all of them got together to manage it. The team were running around covering breaks and helping nurses, on top of their main tasks to issue masks and hand gel to visitors as well as filling up on this stock. It was a challenging week, but the team all stepped up to the mark.

Promise-Based Culture
Employee of the Year
. . . . . .

Michael Murphy
KeolisAmey Metrolink

Following a restructure at the ACC arena, Michael seamlessly transitioned into our Contract Administrator role for KeolisAmey Metrolink.

With four weeks to mobilise, and the Covid-19 pandemic adding to the pressures, Michael made a huge contribution to the successful launch of this new contract. He also made the same impact during the introduction of Body Worn Surveillance and Trambassadors to the contract. With many twists and turns, Michael has met the challenge every time. We are very appreciative of your promise-based culture and work ethic.

Sector-Based Expert
Employee of the Year
. . . . . .

Matthew Burgess
West Yorkshire Combined Authority

Matthew’s role is a Customer Care and Security Officer; however, he always goes above and beyond his duties. On many occasions Matthew has shown that he will react and deal with anything that he comes across.

One evening he was opening the disabled toilets for a customer when he notices the toilet area was unclean and unfit for use. Matthew apologised to the customer and went on to clean the toilets, so it was suitable for use. He is not employed to carry out cleaning duties, but when asked he said, “I want to make the station a safe and clean environment for the client and their customers”.

Contract Manager of the Year
. . . . . .

Yameen Choudhry


Louise Harrison

Contract Team of the Year
. . . . . .

Northern TSO


ARL Gateline

Support Team of the Year
. . . . . .

Bids and Marketing

Division of the Year
. . . . . .

Security and Events North

Outstanding Courageous Act of the Year
. . . . . .

Joana Amoh
Arriva Rail London Gateline


Mihai Vasserman and
Harry Jordan
Northern Trains TSOs


Paulette Watson
Arriva Rail London – Cleaning

Covid-19 Champion
of the Year
. . . . . .

Lyn Brown


Eurotunnel Team

Our Services


Our cleaning teams can be found in shops, offices, hotels, trains and trams. No matter where we clean, whether it’s train carriages, arenas or stations, the customer is at the heart of everything we do.


Our security teams work in both the public and private sectors across a full range of business sectors. Our service extend from corporate security services to bespoke complex solutions.


In the world of sport, entertainment and one-off events we specialise in the provision of personnel, management consultancy and hospitality services that we deliver to millions of people every year.


Carlisle is the UK’s largest outsourced merchandiser. Our retail support and interiors teams work with some of the biggest names on the high street installing seasonal and promotional displays.


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