Re-Shaping Hard FM Standards Across the UK Rail Network

When most people think of Carlisle, they picture excellence in cleaning – teams working with care, precision and pride across stations, platforms, and carriages. Yet behind the scenes, another story has been quietly taking shape – one that is now reshaping Carlisle’s capabilities and future direction.It is the story of our move into Hard Facilities […]
Mohsin Khan, SFEs Security Officer of the Year

Security Officer Mohsin Khan, from our Southwark Council and IQ Student Living contracts, was awarded the prestigious Security Officer of the Year award at The Security & Fire Awards for Excellence (SFE) on Monday, 1st December 2025. As the second year that this category has existed, we are overjoyed that Mohsin has carried the torch […]
Dorothy Omovbude: Lifesaver of the Year

On Thursday, 28th November, the 2025 Rail Staff Awards took place for their 18th year. Starting in 2007, the event is an annual awards evening that brings together Rail Industry staff from the frontline, to executives, to celebrate collective achievements. As an opportunity to celebrate anyone from drivers, cleaners, station staff, project organisers and more, […]
Celebrating our Security & Fire Awards for Excellence finalists

It is almost the night of The Security & Fire Awards for Excellence, where we have been nominated across five notable categories. Firstly, as finalists within the Industry Choice Security Guarding Company and Security Guarding Company of the Year over £35m, these notable nominations evidence the work behind the scenes of our support teams to […]
Carlisle Celebrates White Ribbon Day as a Pledge to Build Safer Workplaces and Communities

There is a quiet stir across Carlisle, a subtle shift that cannot be measured by buildings, uniforms, or schedules, but lives in the people who inhabit them. It is in the glance of a colleague who notices when a joke lands too sharply, the pause of a manager choosing honesty over convenience, the small, deliberate […]
Small Acts, Big Impact: Lending a hand where it matters

Sometimes, making a difference is all about seizing the moment to make small acts, have a big impact. In October, when Specialist Works Contract Manager Mark Oram and his crew arrived in Melton Mowbray to carry out trackside works, they didn’t expect to stumble upon an opportunity to give back. A wrong turn led them […]
The CEO Story That Started on the Frontline and Went on to Shape an Entire Sector

A special anniversary interview with CEO Paul Evans and a deep dive into the decisions, values, and vision behind a transformational decade for Carlisle. “Leadership isn’t about noise or slogans. It’s about the quiet choices that build trust, day after day.” – Paul Evans A Journey Rooted in Responsibility Paul Evans does not begin his […]
Registrations Open for Innovation Lab 2026: Driving the Future of Sustainable Innovation in Security and Facilities Management

The annual Innovation Lab conference announces the opening of delegate registrations for 2026, taking place on Thursday, 5 March 2026 at the iconic ACC Liverpool. The event brings together more than 600 industry leaders, 50+ exhibitors, expert speakers, innovators, and senior decision-makers from across the Cleaning, Security, and Facilities Management sectors to collaborate and explore […]
Highlighting our Rail Staff Awards Finalists

It is one week until the winners are chosen at the Rail Staff Awards 2025, and it is time that we talk about our finalists. We are extremely proud to see six nominations of our staff going through as Rail Staff Awards finalists, showcasing just how integral our staff are to rail operations across our […]
An Open Letter from Paul Evans to the People, Partners and Contributors Who Made His Ten-Year Milestone So Special

Tuesday, 18th November 2025 Dear All, Re: An open letter to all who have made this possible… When I was asked to write this letter, I wondered where to start and how on earth I would fit in all the amazing things that have happened in ten wonderful years at Carlisle Support Services. Well, today […]