As the cost-of-living crisis continues to unfold, Carlisle Support Services maintains people at the forefront of everything it does. It is now more important than ever that the industry prioritises the well-being and financial security of its workforce to continue delivering uninterrupted levels of service to the general public.
As a Recognised Service Provider under the Living Wage Foundation, Carlisle Support Services continues to work very closely with Northern Trains to stay aligned to the real living wage and support its Carlisle family members in times of economic challenges. This proactive approach reflects the company’s dedication to providing a fair and competitive remuneration package that acknowledges the hard work and contributions of its staff members.
Paul Evans, CEO at Carlisle Support Services said:
“Our people are at the heart of all we do, and we are fully committed to their success and well-being. We firmly believe that fair compensation is not just a benefit but a fundamental right. We are very proud to have been able to increase wages by some 69% over recent years on the Northern Trains contract. We have a superb team who deliver outstanding outcomes for our client, and I would like to thank them personally for what they do every day.”
The past seven years has seen the company implement consistent pay increases to stay ahead of cost-of-living challenges, having just announced increases for front-line staff of an average of 10% from the 1st of April 2024. Working with its recognised union, GMB, to review the current wage rates within the contract, Carlisle have arranged for the hourly pay rate to be increased in line with the Living Wage Foundation. Similarly, this has seen an appropriate increase for those that were already ahead of these rates.
Paul went on to say:
“We believe in fostering a supportive and inclusive work environment where every Carlisle family member feels valued, respected, and empowered to succeed. Our commitment to putting people first extends beyond compensation to encompass various initiatives aimed at promoting work-life balance, career growth, and overall job satisfaction.”
Carlisle Support Services remains dedicated to transparent communication and fostering a positive relationship with its family members, clients, stakeholders, and the wider public. The company encourages anyone with questions or concerns about its policies or practices to contact us directly for clarification.
About Living Wage Foundation
The real Living Wage is the only UK wage rate based on the cost of living. It is voluntarily paid by over 14,000 UK businesses who believe their staff deserve a wage which meets everyday needs – like the weekly shop, or a surprise trip to the dentist.
Over 460,000 employees have received a pay rise as a result of the Living Wage campaign, and the movement enjoys cross-party support. The foundation has a broad range of employers accredited including half of the FTSE 100 and big household names including Nationwide, Google, LUSH, Everton FC and Aviva, as well as thousands of SMEs.
About Carlisle Support Services
Carlisle Support Services is a leading supplier of value-added solutions to chosen niche markets. Employing c. 5,000 people, we focus on the provision of people-based support services. Carlisle partners with its clients in long-term relationships to deliver sustainable service innovations and operating efficiencies. Continuous improvement in service quality standards is built into all Carlisle business solutions.
Contact Information:
comms@carlislesupportservices.com
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Thousands of colleagues at Carlisle work across different locations, different sectors and shift patterns throughout the UK. Many spend their working days looking after others,
Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape to deliver seamless event experiences.
Managing trees and vegetation for the UK’s public infrastructure and commercial spaces.
Delivering aesthetically pleasing environments whilst eliminating potential hazards and operational disruptions caused by vegetation.
Provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.
Providing bespoke services that identify site specific vulnerabilities and address complex challenges to mitigate risks.
Maintaining high facility standards and minimising service disruptions across the UK rail network.
Delivering exceptionally clean environments at optimal cost and positive environmental footprint with unrivalled quality control across nationwide operations.
Delivering seamless passenger experiences whilst protecting revenue and achieving operational excellence.
Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape.
Deploying balanced crowd management strategies for optimal safety and seamless visitor experiences.
Delivering seamless visitor experiences across the UK’s biggest venues, stadiums and exhibition centres.
Transforming customer journeys with innovative car parking solutions that maximise operational control and revenue.
Enhancing and maintaining site aesthetics for optimal nature, commercial infrastructure, and community harmony. We aim to deliver beautiful scenery whilst eliminating potential hazards and operational disruptions caused by vegetation.
We streamline cleaning and facilities services that help organisations maintain exceptional standards across single and multi-site operations.
We offer a total turnkey solution from initial design and product selection through to installation and commissioning. Our customers benefit from benefit from around-the-clock protection for optimal peace of mind that comes from working with a trusted alarm monitoring service.
Our range of fire life safety solutions are designed to prevent, detect and contain fire and where necessary enable a safe and timely escape.
From the initial Fire Risk Assessment through to the design and installation of fire detection and fire suppression systems and ongoing maintenance and monitoring contracts, we provide you with a one stop fire protection solution.
From security-cleared operations with MOD-affiliated organisations to supporting the UK’s rail infrastructure and securing the Highest Court of the British Isles alongside countless major venues across the UK, we provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.
Fulfilling the most complex single and multi-site cleaning requirements at an award-winning standard for over 30 years.
Providing an extensive range of Soft and Hard FM services to help you streamline management and eliminate operational disruptions.
Undertaking routine cleaning to maintain the highest standards in cleanliness and hygiene for exceptional environments.
