Highlighting our 2026 RailStaff Awards Finalists

It is one week on since the 2026 RailStaff Awards finalists were announced, and we are extremely proud to see ten nominations of our staff going through as Rail Staff Awards finalists, showcasing just how integral our staff are to rail operations across our cleaning, security, hard FM services and more.

Keep reading to learn more about our finalists and their impact on rail operations. 

To read the full nominations, you can visit the RailStaff Awards website to get full details. 

Customer Service Team Or Person Award

Babatunde Kehinde | First Rail London

Babatunde Kehinde has been nominated for his exceptional leadership of the Response Team supporting Carlisle Support Services and First Rail London on the London Overground contract. Through major events, disruption and safety incidents, he leads with professionalism and dedication, helping protect passengers and staff while ensuring safe station operations. Under his leadership, the team has become a trusted operational resource and has been involved in life-saving interventions.

The CSS and Chiltern Railways Revenue Protection Team  | Chiltern Railways

The CSS and Chiltern Railways Revenue Protection Team has been nominated for its professionalism, resilience and teamwork while supporting major operational and technological change across the network. Its work has helped reduce revenue at risk to 3.369%—the lowest level since before COVID-19—while improving passenger safety, supporting new gateline technology at High Wycombe and educating customers through change. The team’s adaptable, collaborative approach also deters antisocial behaviour and strengthens confidence across Chiltern Railways.

Lifesaver Award

Daniel Adeola | First Rail London

Daniel Adeola has been nominated for his immediate and decisive response when a child was at risk of falling after an escalator suddenly stopped and reversed. He reached the child before their head struck the escalator, preventing potentially catastrophic injury. His vigilance, courage and commitment to passenger safety exemplify the highest standards of Carlisle Support Services.

Lee Davies And Eugene Aweke  | West Midlands Trains

Lee Davies and Eugene Aweke have been jointly nominated for their compassionate and professional response to a distressed person at Longbridge station who disclosed that he was feeling suicidal. They calmly moved him away from the platform, contacted emergency services and remained with him until specialist support arrived. Their teamwork and commitment ensured his immediate safety and wellbeing.

Neil Goodridge | First Rail London

Neil Goodridge has been nominated for trusting his instincts and returning to check on two vulnerable young people at Watford Junction, where he identified serious safeguarding concerns involving self-harm and intoxication. Over a sustained two-hour engagement, he built trust, protected them from further harm and escalated the situation through the correct channels so they could receive appropriate care. His judgement, patience and quiet professionalism demonstrate exceptional vigilance and dedication to safeguarding.

Selena Walters | First Rail London

Selena Walters was nominated for calmly intervening when she discovered a vulnerable teenager on the track at Highams Park Overground Station. Through patience, empathy and skilled communication, she persuaded the young person to return to safety and ensured emergency support was arranged. Her courage, composure and duty of care helped prevent a tragedy and reflect the organisation’s values at their best.

Tavara Barhuti and Rhianna Harrison Yates  | First Rail London

Rhianna Harrison-Yates and Tavara Barhuti are nominated for their response to a distressed passenger who climbed onto the roof at Walthamstow Central and threatened to jump. Tavara acted swiftly to support the wider response, while Rhianna maintained calm, compassionate communication that kept the passenger engaged and helped de-escalate the situation. Their teamwork and professionalism contributed to the passenger being brought down safely and receiving support from emergency and health services.

Tavara Barhuti and Rose Appiah | First Rail London

Tavara Barhuti and Rose Appiah are nominated for preventing a distressed passenger at Walthamstow Central from accessing the tracks after she expressed an intention to harm herself. Working together with composure and professionalism, they secured her immediate safety before Tavara built rapport and guided her away from the station environment. Their empathy and teamwork kept the passenger calm and safe until British Transport Police arrived.

Safety Team Or Person Award

David Evans and the GTS Elizabeth line, Railway Security and Safeguarding Officer (RSSO) Team | GTS Elizabeth Line

David Evans and the Elizabeth line Railway Security and Safeguarding Officer Team have been nominated for building an integrated, safeguarding-first operation that has quickly become a trusted presence across the network. Under David’s leadership, the newly recruited and trained team has prevented serious harm through interventions involving violence, suicide risk, vulnerable passengers, domestic abuse concerns and threats to railway staff. Their courage, sound judgement and strong partnership working have earned recognition from Transport for London and made a measurable difference to passenger and staff safety.

Station Staff Team Or Person Award

Liverpool Central Security Team | Merseyrail

The Merseyrail Liverpool Central Security Team have been nominated for their outstanding professionalism and dedication at one of the busiest and most challenging stations on the Merseyrail network. The team consistently goes beyond its core security role by responding to complex incidents, safeguarding vulnerable passengers and providing leadership and reassurance to station colleagues, including new starters. Its trusted partnership with station staff has strengthened safety, morale and confidence across Liverpool Central.

Congratulations to all finalists and those nominated. Whether nominated or a finalist, everyone involved should be incredibly proud of the work achieved to merit a nomination. We wish our six finalists all the best for the Rail Staff Awards on Thursday, 26th November 2026.

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Event Planning and Management

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape to deliver seamless event experiences. 

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Build and break security
  • Car park marshalling
  • Counter-terrorism risk assessments
  • Directional staff
  • Event controllers
  • Flow management
  • Hospitality stewards
  • Location planning
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management
  • Tout patrols
  • VIP management

Arboriculture Tree Work

Managing trees and vegetation for the UK’s public infrastructure and commercial spaces.

  • Hedge cutting
  • Tree felling and tagging
  • Tree surgery

Vegetation

Delivering aesthetically pleasing environments whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Trackside clearance
  • Waste and site clearance
  • Weed control

General Security

Provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.

  • Access and egress control
  • Alarm monitoring and response
  • CCTV monitoring
  • Front of house
  • Gatehouse management
  • Mobile support
  • Reception
  • Security patrols
  • Short-term security
  • Static and mobile guarding

Advanced Security

Providing bespoke services that identify site specific vulnerabilities and address complex challenges to mitigate risks. 

  • Cash in transit
  • CCTV/systems audits
  • Counter-terrorism audits
  • Penetration testing
  • Protester management
  • Search and detection dogs
  • Security audits
  • Security strategy

Possession Management
and FM Services

Maintaining high facility standards and minimising service disruptions across the UK rail network.

  • Canopy gutter clearance
  • LED lighting replacement
  • Minor ‘first-fix’ handyman provision
  • Station white lining 
  • Track-bed litter picking 
  • Vegetation clearance

Cleaning

Delivering exceptionally clean environments at optimal cost and positive environmental footprint with unrivalled quality control across nationwide operations.

  • Decontamination cleaning
  • Depot cleaning
  • Graffiti removal and window filming
  • Specialist mobile cleaning
  • Station cleaning
  • Toilet cleaning (incl. CET tanking)
  • Train presentation
  • Turnaround and in-transit cleaning
  • Window cleaning
  • Winterisation and snow clearance

Security and Customer Facing Services

Delivering seamless passenger experiences whilst protecting revenue and achieving operational excellence. 

  • Byelaw enforcement officers
  • Car parking enforcement and management
  • Counter-terrorism patrol officers
  • Customer service staff
  • Mobile response teams
  • Rail replacement co-ordinators
  • Rail security officers
  • Revenue protection/ enforcement teams
  • Station and depot security officers
  • Station event mgmt. and crowd control
  • Ticket office staff
  • Ticket vending machine fingertip maintenance (incl. ticket stock replenishment)
  • Ticketless travel surveys
  • Train dispatch (safety-critical)
  • Travel safety officers (incl. RSAS)

Event Planning

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape. 

  • Build and break security
  • Counter-terrorism risk assessments
  • Flow management
  • Location planning

Crowd Control

Deploying balanced crowd management strategies for optimal safety and seamless visitor experiences.

  • Announcers
  • Crowd pulsing
  • Customer service
  • Platform & concourse management
  • Queue layouts
  • Queue management
  • Train capacity management

Event Management

Delivering seamless visitor experiences across the UK’s biggest venues, stadiums and exhibition centres.  

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Car park marshalling
  • Directional staff
  • Event controllers
  • Hospitality stewards
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management Tout patrols
  • VIP management

Car Park Management

Transforming customer journeys with innovative car parking solutions that maximise operational control and revenue.

  • Access control
  • Automatic Number Plate
  • Recognition (ANPR)
  • Barriers
  • Cash counters
  • CCTV
  • Consumables
  • Handheld computer terminals
  • Kiosks
  • Pass key and card readers
  • Pay and display
  • Pay by phone
  • Pay on foot
  • Rising step barriers
  • Sign manufacture
  • Ticket management
  • Wheel clamps

Vegetation & Landscaping

Enhancing and maintaining site aesthetics for optimal nature, commercial infrastructure, and community harmony. We aim to deliver beautiful scenery whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Tree felling and tagging
  • Tree surgery
  • Waste and site clearance
  • Weed control

Cleaning & Facilities

We streamline cleaning and facilities services that help organisations maintain exceptional standards across single and multi-site operations.

  • Daily and periodic cleans
  • Deep cleaning
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Lighting, electrical and washroom
  • Maintenance services and minor repairs
  • Painting
  • Planned maintenance
  • Pressure washing
  • Stair cleaning
  • Steam cleaning
  • Trauma cleaning
  • Waste removal
  • Window cleaning

Security & Monitoring Systems

We offer a total turnkey solution from initial design and product selection through to installation and commissioning. Our customers benefit from benefit from around-the-clock protection for optimal peace of mind that comes from working with a trusted alarm monitoring service.

  • Access control
  • Alarm monitoring
  • Asset tracking
  • Barriers and gates
  • Body worn cameras
  • CCTV monitoring
  • CCTV router solution
  • CCTV systems
  • Integrated security solutions
  • Intruder alarms
  • Lone worker solution
  • Panic alarm/call assist
  • Technical support desk

Fire Protection

Our range of fire life safety solutions are designed to prevent, detect and contain fire and where necessary enable a safe and timely escape.

From the initial Fire Risk Assessment through to the design and installation of fire detection and fire suppression systems and ongoing maintenance and monitoring contracts, we provide you with a one stop fire protection solution.

  • Aspirating systems
  • Disabled toilet alarms
  • Dry risers
  • Emergency lighting
  • Emergency voice alarms
  • Fire alarms
  • Fire extinguishers
  • Fire hydrants
  • Fire risk assessments
  • Fire safety training
  • Fire suppression
  • Flow switch testing
  • Sprinklers
  • Water mist systems

Security

From security-cleared operations with MOD-affiliated organisations to supporting the UK’s rail infrastructure and securing the Highest Court of the British Isles alongside countless major venues across the UK, we provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public. 

  • Alarm monitoring and response
  • CCTV monitoring
  • CCTV/systems audits
  • Counter-terrorism audits
  • Front of house
  • Gatehouse management
  • Mobile support
  • Penetration testing
  • Protester management
  • Reception
  • Search and detection dogs
  • Security audits
  • Security patrols
  • Security strategy
  • Short-term security
  • Static and mobile guarding

Specialist Cleaning

Fulfilling the most complex single and multi-site cleaning requirements at an award-winning standard for over 30 years.

  • Biohazard cleaning
  • Deep cleaning
  • Planned maintenance
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Stair cleaning
  • Trauma cleaning
  • Waste removal

Facilities Management

Providing an extensive range of Soft and Hard FM services to help you streamline management and eliminate operational disruptions. 

  • Lighting, electrical and washroom
  • Maintenance services and minor repairs
  • Painting
  • White and yellow line painting

General Cleaning

Undertaking routine cleaning to maintain the highest standards in cleanliness and hygiene for exceptional environments. 

  • Daily and periodic cleans
  • Pressure washing
  • Steam cleaning
  • Window cleaning