Carlisle is proud to announce the appointment of Rachel Marsden as its new Head of Sustainability and Social Value, marking a significant step forward in the company’s commitment to delivering meaningful impact for clients, communities, and colleagues alike.
Bringing global experience and a people-first mindset, Rachel joins Carlisle with a strong record in developing sustainability strategies, managing carbon reduction initiatives and leading stakeholder focused programmes that drive lasting value across sectors.
In her new role, she will lead Carlisle’s evolving Social Value Strategy, ensuring sustainability is embedded in day-to-day operations across all contracts and regions. Working closely with Andrew Flannagan, Health and Safety Director at Carlisle and the wider senior leadership team, she will focus on strategic planning, effective delivery and robust impact measurement to maximise social value.
“My role is about connecting the dots between sustainability and operational excellence,” Rachel says. “That means understanding the people, the contracts, and the communities we serve to identify shared solutions that deliver real impact to the communities and environment.”
Her career has been very conventional. From advising on energy efficiency in disadvantaged communities to leading sustainability for a hygiene services provider, her work has consistently centred on practical, inclusive solutions that improve lives. She holds a Bachelor of Science in Psychology and a Master’s in Business Management and Sustainability – a combination that reflects her ability to bring out the psychological aspect while managing different projects.
“Sustainability isn’t one-size-fits-all. This is about partnership,” she mentions. “We need to understand what truly matters to our stakeholders and build solutions that are practical, inclusive, and long-lasting.”
Carlisle’s decision to bring Rachel on board reflects a broader commitment to rethinking service delivery and amplifying the company’s value-driven approach. Her international perspective and multidisciplinary background make her ideally suited to help lead this transformation. Her goal is to move beyond surface-level ESG targets and co-create strategies that reflect local priorities.
When not immersed in ESG, Rachel can usually be found with a book in hand, cooking something new in the kitchen, or exploring her surroundings with a growing love for pickleball, adding a touch of play to her weekends.
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Thousands of colleagues at Carlisle work across different locations, different sectors and shift patterns throughout the UK. Many spend their working days looking after others,
Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape to deliver seamless event experiences.
Managing trees and vegetation for the UK’s public infrastructure and commercial spaces.
Delivering aesthetically pleasing environments whilst eliminating potential hazards and operational disruptions caused by vegetation.
Provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.
Providing bespoke services that identify site specific vulnerabilities and address complex challenges to mitigate risks.
Maintaining high facility standards and minimising service disruptions across the UK rail network.
Delivering exceptionally clean environments at optimal cost and positive environmental footprint with unrivalled quality control across nationwide operations.
Delivering seamless passenger experiences whilst protecting revenue and achieving operational excellence.
Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape.
Deploying balanced crowd management strategies for optimal safety and seamless visitor experiences.
Delivering seamless visitor experiences across the UK’s biggest venues, stadiums and exhibition centres.
Transforming customer journeys with innovative car parking solutions that maximise operational control and revenue.
Enhancing and maintaining site aesthetics for optimal nature, commercial infrastructure, and community harmony. We aim to deliver beautiful scenery whilst eliminating potential hazards and operational disruptions caused by vegetation.
We streamline cleaning and facilities services that help organisations maintain exceptional standards across single and multi-site operations.
We offer a total turnkey solution from initial design and product selection through to installation and commissioning. Our customers benefit from benefit from around-the-clock protection for optimal peace of mind that comes from working with a trusted alarm monitoring service.
Our range of fire life safety solutions are designed to prevent, detect and contain fire and where necessary enable a safe and timely escape.
From the initial Fire Risk Assessment through to the design and installation of fire detection and fire suppression systems and ongoing maintenance and monitoring contracts, we provide you with a one stop fire protection solution.
From security-cleared operations with MOD-affiliated organisations to supporting the UK’s rail infrastructure and securing the Highest Court of the British Isles alongside countless major venues across the UK, we provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.
Fulfilling the most complex single and multi-site cleaning requirements at an award-winning standard for over 30 years.
Providing an extensive range of Soft and Hard FM services to help you streamline management and eliminate operational disruptions.
Undertaking routine cleaning to maintain the highest standards in cleanliness and hygiene for exceptional environments.
