At the end of a long twelve-hour shift, when the corridors finally quieten and the adrenaline fades, there are moments when reflection becomes unavoidable. For Inzamam Ullah, known to many as Inzi, those moments came quite early in life. Still barely out of his teens, he found himself questioning not just his job, but his strength, his future and whether he truly belonged in an industry that asks so much of the people within it.
His journey into security did not follow a familiar path. Raised in an Asian household where professional success was often defined by traditional careers such as doctor and engineer, choosing security required immense courage. “It was hard to explain why I wanted this,” Inzi says.
“But I knew I wanted to do something where I could help people every day.” That instinct, more than ambition, shaped his decision to step into the industry at such a tender age of eighteen.
Carlisle became his first employer and remains his only one. At the time, he had no real understanding of security work, only a willingness to learn and an openness to people. Hospital security exposed him to some of the most difficult realities of the job, particularly around mental health. One incident, however, changed everything. Responding to an emergency call, Inzi and a colleague found a patient who was critically injured and close to death. “You go home after something like that, and it stays with you,” he reflects. “You act strong in the moment, but later you sit with it, and it really hits you.” Those experiences brought doubt, but they also brought purpose.
Saving lives, de-escalating crises and simply being present for people in distress reshaped how Inzi viewed his role. “I started to realise that even the smallest actions matter,” he believes. “Sometimes a smile or a calm voice can change someone’s entire day.”
Carlisle played a defining role in helping him grow through those moments. “If it was not for Carlisle, I would not be here right now,” he says honestly. Support from mentors like Yameen Choudhry, Carlisle’s Senior Leadership and his managers gave him direction, confidence, and belief. He describes the company culture simply, “You are not treated like a number. You are treated like someone with potential.” That sense of belonging deepened when Carlisle made the decision to remove subcontractors and bring teams fully in house. “It created unity,” Inzi explains. “People understood the values and felt responsible for each other, not just the job.”
With that change came a deeper sense of responsibility for Inzi. He was no longer just learning from those around him. He was becoming the person others turned to. “At some point you realise people are watching how you react,” he says. “They look to you for reassurance, for calm, for direction.” It was a shift that forced maturity at a young age.
Long days, difficult incidents, and constant decision making shaped his leadership style, not through authority, but through presence. “You cannot ask people to stay strong if you are not steady yourself,” he reflects. That understanding marked the moment when his role stopped being about proving himself and started being about protecting and uplifting those around him.
Now managing a large team at Southbank Centre, Inzi leads with empathy shaped by experience. He takes time to know his people, to understand what motivates them and what weighs on them.
Diversity is central to his leadership approach, particularly encouraging more women into security roles. “Women bring calm and balance into situations,” he says. “They communicate differently, and that strength is something this industry needs more of.”
For Inzi, success is deeply personal – found in team morale, client trust and knowing he has made a positive impact. “If my team feels supported and the client feels safe, that is when I know I have done my job properly.” His journey continues – grounded in humility, driven by growth, and defined by a simple belief that caring for people is not a weakness, but the strongest form of leadership.







