CRM Students

Carlisle and CRM Students deliver pastoral care 

​​CRM Students is now the UK's leading independent student accommodation management brand.

Focused on managing the assets of corporate, university and institutional investors, and with over 15 years in successfully delivering client objectives, CRM Students, operate over 40 student schemes, totalling over 10,000 bed spaces across the UK.


CRM Students were looking for a partner they could initially trust with two new student locations. They wanted a subcontractor who would provide a comprehensive security and concierge solution in order to ensure that the facility was the student’s home from home.


  • An all-encompassing security and concierge service that has grown from the services being provided at two, to eight locations
  • Currently delivering 25 active apprenticeships across the estate


  • We worked collaboratively with CRM Students to deliver a suite of cost effective permanent and temporary solutions to meet the needs of a progressive globally recognised educational establishment
  • Delivery of a successful outsourced model that works in harmony with the in-house teams to reduce cost, build resilience and establish a stream of reliable professional security service professionals
  • Focus on the wider pastoral care agenda to deliver a service through progressive training to keep students safer 
  • Establish proactive liaison with training providers to enhance and encourage customer service excellence