Carlisle helped Transform Norwood Junction into a Sanctuary of Wellbeing and Support
What was once an overlooked corner of Norwood Junction station has now blossomed into a sanctuary of calm, connection, and care. At one of South
Rail Support
Providing the majority of UK train operating companies a comprehensive suite of solutions that optimise operational excellence and passenger satisfaction whilst maximising revenue across rail and tram networks.
The industry’s supplier of choice
By putting customers at the heart of everything we do, our established workforce of over 2,300 staff members promises to deliver outstanding levels of service, fostering a clean, safe and welcoming environment for passengers.
Our fully managed national revenue protection solution tackles inefficiencies by integrating people and technology to streamline real-time data. This provides frontline operatives with immediate, actionable insights, reducing costs and fare evasion. With enhanced strategic decision-making, we ensure maximum impact nationwide and significantly improve service delivery.
Why choose us?
We challenge the status quo to deliver seamless integrated support services that reduce risks and minimise costs while maximising capability and improving customer experiences.
Established workforce
Employing over 2,300 dedicated staff members across a full spectrum of customer-facing roles.
Trusted supplier
Working collaboratively with UK operators to support the delivery of sustainable work- class rail and tram transport.
Comprehensive expertise
All-encompassing offering inclusive of possession, trackside cleaning and vegetation, security and dispatch.
Our clients
Who we work with
We place customers at the heart of everything we do. Therefore, we take great pride in consistently understanding their needs and delivering unrivalled value to the UK’s biggest brands, retaining a considerable 95% of our customers across the last five years.
Download our company offering brochure
We’ve established a robust network of partner associations to offer an integrated service, streamline operations and minimise costs. Download our brochure to find out more and achieve better operational efficiencies.
Our Services
Achieve better efficiencies and economies of scale by streamlining more support services with Carlisle.
Cleaning and Facilities
Events
Rail Support
Security
Training and Courses
Vegetation and Landscaping
Cleaning and Facilities
Events
Rail Support
Security
Training and Courses
Vegetation and Landscaping
Cleaning and Facilities
Events
Rail Support
Security
Training and Courses
Vegetation and Landscaping
The latest rail news
Explore our latest rail news and insights
Carlisle Advances Commitment to Protect Young People as Headline Sponsor for Safeguarding Champions Event 2025
Carlisle Support Services is delighted to sponsor the Railway Children Safeguarding Champions Event, an evening dedicated to celebrating the exceptional work of safeguarding champions across
Carlisle Secures Major Station Refresh Project with Arriva Rail London
Carlisle Support Services has been awarded a contract to deliver a major station refresh project across the London Overground network, which is operated by Arriva
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