Carlisle Support Services has been appointed to run two contracts at Arriva Rail North (Northern) and Portsmouth International Port, valued at a combined £5.3 million a year.
A leading supplier of outsourced workforce solutions, Carlisle will be responsible for revenue protection and customer services at Arrival Rail North in a two-and-a-half-year deal, with a workforce of over 350 employees.
Carlisle has also secured a three-year deal with Portsmouth International Port and will provide manned guarding, passenger and vehicle search teams, access control and other duties as required, 365 days per annum for both Portsmouth Port and MMD (Shipping Services) Ltd.
Paul Evans, Managing Director of Carlisle Support Services, said:
“THESE ARE HUGELY EXCITING CONTRACT WINS FOR CARLISLE. BEING AWARDED THESE LARGE AND PRESTIGIOUS CONTRACTS IS TESTAMENT TO CARLISLE’S KNOWLEDGE AND EXPERTISE WITHIN THE TRANSPORT SECTOR AS WELL AS TO OUR REPUTATION AND ENTHUSIASM FOR DELIVERING INNOVATION AND QUALITY. WE’RE DELIGHTED TO HAVE BEEN TRUSTED AS LONG-TERM PARTNERS.”
Jason Wade, Head of Loss Prevention at Arriva Rail North, said:
“ARRIVA RAIL NORTH ARE DELIGHTED TO PARTNER WITH CARLISLE SUPPORT SERVICES TO DELIVER A KEY ELEMENT OF OUR CUSTOMER SERVICE AND REVENUE PROTECTION ACTIVITY, AS WE CONTINUE OUR JOURNEY TO MODERNISE AND TO ACHIEVE DEMONSTRABLE IMPROVEMENTS FOR OUR CUSTOMERS. CARLISLE HAVE DEMONSTRATED A STRONG PARTNERSHIP ETHOS AND HAVE A TRACK RECORD OF BOTH DELIVERY AND POSITIVE EMPLOYEE ENGAGEMENT. WE LOOK FORWARD TO WORKING TOGETHER TO BRING A FANTASTIC SERVICE TO OUR CUSTOMERS”
Kalvin Baugh, Portsmouth International Port’s Ferry Port Manager said:
“AS ONE OF THE BUSIEST PORTS IN THE UK HAVING A FIRST-CLASS SECURITY SERVICE IS ESSENTIAL. WITH BOTH ASPECTS OF OUR LEISURE AND COMMERCIAL BUSINESSES THRIVING, IT’S VITAL FOR OUR CUSTOMERS WE HAVE A SECURITY PROVISION TO MATCH. THIS THREE-YEAR CONTRACT PROMISES TO DELIVER A PROFESSIONAL SERVICE, SO WE CAN CONTINUE TO OPERATE SAFELY AND SECURELY.”