Carlisle Support Services given ‘Industry Champion’ Award for Dedication to Real Living Wage

  • Carlisle Support Services were awarded a prestigious prize for their commitment to the real Living Wage at last night’s annual Living Wage Champion Awards
  • The organisation, responsible for providing cleaning, security, events and retail support services, were given an accolade for the Industry Champion Award because of their commitment to paying the voluntary rate and promoting the Living Wage in their industry and supply chain, leading more employers to pay the real Living Wage.
  • Carlisle Support Services became a Living Wage employer in 2016 and have been committed to paying the real Living Wage rate to all employers and promoting the voluntary rate in the industry ever since.

At last night’s annual Living Wage Champion Awards Carlisle Support Services were recognised for their commitment to paying the voluntary rate and promoting the Living Wage in their industry and supply chain, leading more employers to pay the real Living Wage. 

Carlisle Support Services was awarded the “Industry Champion Award” for its dedication to promoting the voluntary rate as a Recognised Service Provider.

As a Recognised Service Provider we have committed to pay all our head office staff the Living Wage as per the Living Wage Employer agreement.

Unlike accredited Living Wage Employers, where every employee must be paid the Living Wage, we are on a journey with our clients to enable us to do this. As a Recognised Service Provider we have committed to actively promote the Living Wage to all our clients by submitting a Living Wage bid alongside any market rate bid for work.

We promote the Living Wage as not only the right thing to do, but the option that makes best business sense. We are proud to see more and more of our contracts move to the Living Wage each year, we want to work with our clients to end low pay.

Paul Evans, Chief Executive Officer of Carlisle Support Services, said:

WE’RE VERY PROUD TO HAVE BEEN GIVEN THIS AWARD AND TO PAY THE REAL LIVING WAGE. PAYING THE REAL LIVING WAGE IS SIMPLY THE RIGHT THING TO DO AND, AS NOTABLE EMPLOYER IN THE REGION, WE REALLY HOPE THAT OTHER LOCAL EMPLOYERS FOLLOW OUR LEAD.

The real Living Wage is currently £9.00 across the UK and £10.55 in London. Unlike the government’s minimum wage or so-called Living Wage, it’s independently calculated based on the cost of living. 

Katherine Chapman, Director of the Living Wage Foundation, said:

CONGRATULATIONS TO CARLISLE SUPPORT SERVICES FOR WINNING AN INDUSTRY CHAMPION AWARD THIS EVENING. THE ORGANISATION HAS GONE ABOVE AND BEYOND TO PROMOTE THE REAL LIVING WAGE IN THE FACILITIES MANAGEMENT INDUSTRY AND IS INTEGRAL TO THE LIVING WAGE MOVEMENT.

THE LAST YEAR HAS BEEN PARTICULARLY SUCCESSFUL FOR THE LIVING WAGE FOUNDATION AS WE’VE SEEN THROUGH THE 5,000TH LIVING WAGE ACCREDITATION. OUR AWARDS ARE AN OPPORTUNITY TO RECOGNISE THE FANTASTIC BUSINESSES WHO CONTINUE TO RECOGNISE THE IMPORTANCE OF A WAGE THAT TRULY COVERS THE COST OF LIVING, AND THE VALUE THIS PROVIDES FOR WORKERS AND THEIR FAMILIES, AS WELL AS BUSINESSES.

The annual Living Wage Champion Awards celebrate notable employers that pay the Living Wage and last night’s awards were hosted by Martin Lewis at Guildhall, London. The awards were sponsored by Aviva, Heathrow and City of London. 

Pictured below – Carlisle Support Services CEO, Paul Evans receiving the Industry Champion Award from host Martin Lewis, Founder of Money Saving Expert

Pictured below – Our Industry Champion Award returning home on a West Midlands Train, (our cleaning client) where our journey with the Living Wage Foundation began

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Event Planning and Management

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape to deliver seamless event experiences. 

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Build and break security
  • Car park marshalling
  • Counter-terrorism risk assessments
  • Directional staff
  • Event controllers
  • Flow management
  • Hospitality stewards
  • Location planning
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management
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  • VIP management

Arboriculture Tree Work

Managing trees and vegetation for the UK’s public infrastructure and commercial spaces.

  • Hedge cutting
  • Tree felling and tagging
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Vegetation

Delivering aesthetically pleasing environments whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Trackside clearance
  • Waste and site clearance
  • Weed control

General Security

Provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public.

  • Access and egress control
  • Alarm monitoring and response
  • CCTV monitoring
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Advanced Security

Providing bespoke services that identify site specific vulnerabilities and address complex challenges to mitigate risks. 

  • Cash in transit
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  • Security audits
  • Security strategy

Possession Management
and FM Services

Maintaining high facility standards and minimising service disruptions across the UK rail network.

  • Canopy gutter clearance
  • LED lighting replacement
  • Minor ‘first-fix’ handyman provision
  • Station white lining 
  • Track-bed litter picking 
  • Vegetation clearance

Cleaning

Delivering exceptionally clean environments at optimal cost and positive environmental footprint with unrivalled quality control across nationwide operations.

  • Decontamination cleaning
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  • Train presentation
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Security and Customer Facing Services

Delivering seamless passenger experiences whilst protecting revenue and achieving operational excellence. 

  • Byelaw enforcement officers
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  • Ticket vending machine fingertip maintenance (incl. ticket stock replenishment)
  • Ticketless travel surveys
  • Train dispatch (safety-critical)
  • Travel safety officers (incl. RSAS)

Event Planning

Providing flexible, on-demand support to help organisations build resilience, mitigate risks, and adapt to the ever-changing political, socio-economic, and environmental landscape. 

  • Build and break security
  • Counter-terrorism risk assessments
  • Flow management
  • Location planning

Crowd Control

Deploying balanced crowd management strategies for optimal safety and seamless visitor experiences.

  • Announcers
  • Crowd pulsing
  • Customer service
  • Platform & concourse management
  • Queue layouts
  • Queue management
  • Train capacity management

Event Management

Delivering seamless visitor experiences across the UK’s biggest venues, stadiums and exhibition centres.  

  • Access and egress control
  • Bag search
  • Behavioural detection officers
  • Car park marshalling
  • Directional staff
  • Event controllers
  • Hospitality stewards
  • Night security
  • Response teams
  • Scanner and arch operations
  • Search dogs – explosive and drugs
  • Search management Tout patrols
  • VIP management

Car Park Management

Transforming customer journeys with innovative car parking solutions that maximise operational control and revenue.

  • Access control
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  • Rising step barriers
  • Sign manufacture
  • Ticket management
  • Wheel clamps

Vegetation & Landscaping

Enhancing and maintaining site aesthetics for optimal nature, commercial infrastructure, and community harmony. We aim to deliver beautiful scenery whilst eliminating potential hazards and operational disruptions caused by vegetation.

  • Grass cutting and moving
  • Hedge cutting and maintenance
  • Invasive weed management
  • Moss removal and treatment
  • Tree felling and tagging
  • Tree surgery
  • Waste and site clearance
  • Weed control

Cleaning & Facilities

We streamline cleaning and facilities services that help organisations maintain exceptional standards across single and multi-site operations.

  • Daily and periodic cleans
  • Deep cleaning
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Lighting, electrical and washroom
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  • Painting
  • Planned maintenance
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  • Steam cleaning
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Security & Monitoring Systems

We offer a total turnkey solution from initial design and product selection through to installation and commissioning. Our customers benefit from benefit from around-the-clock protection for optimal peace of mind that comes from working with a trusted alarm monitoring service.

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Fire Protection

Our range of fire life safety solutions are designed to prevent, detect and contain fire and where necessary enable a safe and timely escape.

From the initial Fire Risk Assessment through to the design and installation of fire detection and fire suppression systems and ongoing maintenance and monitoring contracts, we provide you with a one stop fire protection solution.

  • Aspirating systems
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  • Dry risers
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  • Sprinklers
  • Water mist systems

Security

From security-cleared operations with MOD-affiliated organisations to supporting the UK’s rail infrastructure and securing the Highest Court of the British Isles alongside countless major venues across the UK, we provide fully vetted, accredited officers equipped with the latest technologies to secure and protect your people, premises, assets and the wider public. 

  • Alarm monitoring and response
  • CCTV monitoring
  • CCTV/systems audits
  • Counter-terrorism audits
  • Front of house
  • Gatehouse management
  • Mobile support
  • Penetration testing
  • Protester management
  • Reception
  • Search and detection dogs
  • Security audits
  • Security patrols
  • Security strategy
  • Short-term security
  • Static and mobile guarding

Specialist Cleaning

Fulfilling the most complex single and multi-site cleaning requirements at an award-winning standard for over 30 years.

  • Biohazard cleaning
  • Deep cleaning
  • Planned maintenance
  • Drug paraphernalia removal
  • Fogging services
  • Graffiti removal
  • Gum removal
  • Gutter cleaning
  • High-level cleaning
  • Lamp post cleaning
  • Stair cleaning
  • Trauma cleaning
  • Waste removal

Facilities Management

Providing an extensive range of Soft and Hard FM services to help you streamline management and eliminate operational disruptions. 

  • Lighting, electrical and washroom
  • Maintenance services and minor repairs
  • Painting
  • White and yellow line painting

General Cleaning

Undertaking routine cleaning to maintain the highest standards in cleanliness and hygiene for exceptional environments. 

  • Daily and periodic cleans
  • Pressure washing
  • Steam cleaning
  • Window cleaning