The £50,000 Gamble on Grit! Challenge Innovation 2026 Left the Classroom Behind to Build a High-Stakes VR Future
In the world of rail security, a familiar tradition of perseverance is observed, characterized by windowless classrooms, a flickering projector, and the slow, rhythmic delivery of a PowerPoint deck. For most, it is just a compliance hurdle to clear before the real work begins. Gemma Barry, Operations Manager at Carlisle sees it differently, being on […]
Innovation Lab 2026 Highlights the Power of Innovation in Modern FM and Security
More than 700 senior leaders from across the UK’s security, facilities management, and other support services sectors gathered on 5 March in Liverpool for Carlisle Support Services’ Innovation Lab 2026, a leading industry forum designed to spark new thinking around service delivery, safety and operational excellence. Hosted at ACC Liverpool, the event brought together over […]
Innovation Lab 2026 Welcomes Jason Bevan to Ignite Creative Firepower and Redefine What’s Possible
At Innovation Lab 2026, Carlisle Support Services will once again convene the leaders shaping the future of Security, Cleaning, Facilities Management (FM), and other support services, setting the stage for a day defined by ambition, accountability, and forward-thinking leadership. As the lights settle across a room of more than 700 senior leaders at ACC Liverpool […]
Rethinking Innovation: Why Carlisle’s Innovation Lab Begins on the Frontline
At 3:00 AM, innovation looks quite different: It showcases some practical realities of innovation in security and FM spaces. Our industry does not lack ideas; what it lacks are the conditions for ideas to survive. Across the UK support services sector, innovation too often fails not because the technology implemented is wrong, but because the […]
Managing violence and aggression in healthcare
In the healthcare environment, security officers play a vital role in maintaining a safe and secure atmosphere for patients, staff, and visitors. As the sector continues to change and adapt, frequent training is essential to equip security professionals with the knowledge and skills to respond effectively to emergencies, de-escalate conflicts, and protect the well-being of […]
Announcing Innovation Lab 2024 Speakers & Delegates
Register here Over 400 likeminded individuals and innovators gather to discuss the future of the facilities management industry as they explore forthcoming trends, challenges, purposeful initiatives, and pioneering solutions at the industry’s renowned Innovation Lab on Thursday 15th February 2024. Set at the home of the 2023 Eurovision, ACC Liverpool, the event promises to deliver […]
Announcing Innovation Lab speakers & delegates
Over 400 likeminded individuals and innovators gather to discuss the future of the facilities management industry as they explore forthcoming trends, challenges, purposeful initiatives, and pioneering solutions at the industry’s renowned Innovation Lab on Thursday 23rd February 2023. Set in the iconic Manchester Central Convention Complex, the event promises to deliver a day of solution exploration, […]
Project Why Update: Call Recording Software
We’re proud to launch a new initiative via the Operations workstream of Project Why. From Monday 26 April 2021, a new call recording software will be implemented for our Central Support Centre, based in our Head Office, Luton. All calls incoming and outgoing to and from the Support Centre will be recorded, as a tool […]
Carlisle Support Services Annual Innovation Lab to be Held at Ascot Racecourse with Guest Speaker Sir Clive Woodward
Following the huge successes generated at our 2019 event, we are thrilled to announce the return of our Innovation Lab and Annual Superstar Awards Ceremony. Both to be held on Thursday 6 February 2019 at the prestigious Ascot Racecourse. Providing motivated, engaged and highly trained team members to our clients is a key differentiator that […]
Security Showcase at Tottenham Hotspur Football Club
We are excited to be hosting a Security Showcase event taking place at the prestigious new stadium of Tottenham Hotspur Football Club. As the teams preferred provider of Manned Security and Event Stewarding, the event will bring together the security community, showcasing and addressing the key themes and challenges faced by those in the industry. […]